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Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5-star hotel with indoor pool, near Virginia Beach Town Center

  • Free WiFi and free parking
From
$170

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4453 Bonney Rd, Virginia Beach, 23462, VA, United States of America
7.6.Good.
  • I’ve been staying at this hotel for approximately a year now every month two months for…

    Jul 18, 2021

  • Stay for 2 days 2 nd cost an extra hundred dollars but no one came in to clean room or…

    Jul 15, 2021

See all 607 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Quiet
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 149 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In Northwest
  • Lynnhaven House - 3.7 mi / 5.9 km
  • Norfolk Botanical Garden - 9.7 mi / 15.6 km
  • Nauticus National Maritime Center - 9.8 mi / 15.7 km
  • Ocean Breeze Waterpark - 9.9 mi / 16 km
  • Chrysler Museum of Art - 10.4 mi / 16.8 km

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Enter dates for 2 guests

Guests
  • Standard Room
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, Executive Level
  • Room, 1 King Bed, Non Smoking, Corner (Quiet Zone)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking, Executive Level

What’s around

Landmarks

  • In Northwest
  • Lynnhaven House - 3.7 mi / 5.9 km
  • Norfolk Botanical Garden - 9.7 mi / 15.6 km
  • Nauticus National Maritime Center - 9.8 mi / 15.7 km
  • Ocean Breeze Waterpark - 9.9 mi / 16 km
  • Chrysler Museum of Art - 10.4 mi / 16.8 km
  • First Landing State Park - 10.5 mi / 16.9 km
  • Virginia Aquarium and Marine Science Center - 11.2 mi / 18 km
  • Children's Museum of Virginia - 11.4 mi / 18.3 km
  • Cape Henry Lighthouse - 16 mi / 25.8 km

Getting around

  • Norfolk Intl. Airport (ORF) - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 41 min drive
  • Norfolk Station - 11 min drive
  • Free area shuttle
  • Free shopping center shuttle
map
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4453 Bonney Rd, Virginia Beach, 23462, VA, United States of America

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge - This lobby lounge serves dinner and light fare. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Crowne Plaza Hotel Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center Hotel
  • Crowne Plaza Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center, an IHG Hotel Hotel

Optional extras

Rollaway beds are available for USD 12.0 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7 AM to 11 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Virginia Beach Town Center, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Aqua Lounge. Nearby restaurants include Tupelo Honey (13-min walk), Mission BBQ (15-min walk), and Texas Roadhouse (2 mi).
  • Crowne Plaza Virginia Beach Town Center, an IHG Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and access to a nearby indoor pool.
7.6.Good.
  • 8.0.Very Good

    Teach the check in people to be pleasant.

    Check in people were not very nice ir enthused. Walked away from it feeling like i was more of a bother. Saw another group treated worse. But EVERYTHING else was wa great. Bartender was super cool.

    Erik, 1 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It’s was okay room and bathroom was dirty wivent was off in our room and have a stink smell

    Charice, 1 night family trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Needs Improvement

    The staff at the front desk was very nice. The hotel is in an "Ok" area. The sound from the highway was a bit loud. The hotel needs improvements. The tub needs new caulking, and the fixture in the bathroom are rusty. The fountain in the main lobby wasn't functioning. The room was very spacious, but the furniture is outdated. The hallway has a slight old smell (not fresh). In my opinion the location and condition of the hotel isn't worth the rate we paid.

    Letti, 2 night trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Check-in was late, crowded, room was below average, room was by major highway, people smoking in hotel including pot. Will never stay there again. Only decent thing was the lady at the front, loved her sense of humor.

    Jason, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Spartan

    Property is very dated and could use renovations. We were charged for breakfast, but breakfast wasn't offered.

    2 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love this hotel, friendly wonderful staff, I love the rooms there big clear, the bathroom had a makeup mirror on wall. Great view. Great location lot parking . It’s close to shopping stores etc. again great staff. Am so comfortable when am there. Thank you

    Annette, 1 night business trip, May 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Television was out for 2 days of a 4 night stay. Didn't learn until 2nd day that guests had to request, in writing, a day in advance, at the front desk for housekeeping. Info at time of booking indicated hotel had a cafe and bar on premises. Both were closed and appeared to have been closed for sometime. Ice maker on our floor was out of service. The place had all the appearance of going out of business.

    Michael, 4 night family trip, May 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Never Again!

    Toilet was broken, tv did not get standard stations, and all amenities were shut down due to covid. Food was more than a short walk away. If I knew what I know now, I would never have booked this place.

    5 night trip, May 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Complete Mediocrity

    Staff were friendly & helpful, but the hotel itself felt old and delapidated. Elevators opened up to a corner room with empty cabinets and electrical wires scattered about. Hallway carpeting looks like it was ripped from a mall arcade in the 90s. The room itself was OK at best. The TV inside was small with a basic AV connection and no guide buttons. Walls felt paper thin as we could hear people on all sides and the passing traffic ALL NIGHT. Bed sheets felt cheap and uncomfortable. Overall, it felt very overpriced. My wife and I both woke up tired and groggy. The included coffee was a welcome, if not expected amenity. Also, the restaurant was closed, which was an inconvenience. I wouldn't come again unless I had to.

    Daniel, 1 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Pretty run down for a Crowne Plaza. No maid service if staying longer than 1 night.

    3 night business trip, Apr 19, 2021

    Verified Expedia guest review

See all 607 reviews