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Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Photo gallery for Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Exterior
Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

3.5 star property
Suburban hotel with restaurant, near Kentucky Exposition Center

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Air conditioning
The price is $93
Price available on 12/6/2022
Map
830 Phillips Lane, Louisville, KY, 40209
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Fairgrounds
  • Kentucky Exposition Center - 11 min walk
  • University of Louisville - 3 min drive
  • Kentucky Kingdom - 6 min drive
  • Churchill Downs - 5 min drive
  • Louisville Mega Cavern - 6 min drive
  • Louisville Zoo - 8 min drive
  • Kentucky International Convention Center - 13 min drive
  • KFC Yum Center - 14 min drive
  • Fourth Street Live! - 12 min drive
  • Louisville Slugger Museum - 14 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 2 min drive
  • Louisville, KY (LOU-Bowman Field) - 10 min drive
  • Free airport shuttle

Restaurants

  • Cracker Barrel - 3 min drive
  • Sunergos Coffee - 4 min drive
  • Dairy Kastle - 4 min drive
  • Annie's Cafe - 4 min drive
  • Bandido Taqueria Mexicana - 4 min drive

About this property

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is just 1.1 mi (1.8 km) from the airport and offers a free shuttle (available 24 hours). After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers like the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 588 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Uncovered onsite extended parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited (max 2 spaces per unit)

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (50000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Grab bar near toilet
  • Vibrating pillow alarm
  • Phone accessibility kit
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Refrigerators are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per day

Parking

  • Uncovered extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 PM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center an IHG Hotel
"Crowne Plaza Louisville Airport Expo Center an IHG Hotel"
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel Hotel

Frequently asked questions

Does Crowne Plaza Louisville Airport Expo Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel on Dec 6, 2022 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
No, this hotel doesn't have a casino, but Horseshoe Southern Indiana Casino (28-min drive) is nearby.
What is there to do at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Beef O Brady's (2.2 mi), Senor Iguanas Mexican Restaurant (2.2 mi), and Starbucks (2.2 mi).
What's the area around Crowne Plaza Louisville Airport Expo Center, an IHG Hotel like?
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is in Fairgrounds, a short 2-minute drive from Louisville Intl. Airport (SDF) and 6 minutes' walk from Kentucky Kingdom. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

2/10 Poor

Christina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Would not stay again
The room was missing several items which they corrected when I asked. The public hallways stayed dirty during the duration of my stay. Not just from normal foot traffic, some of the same dirt for days. They didn't start cleaning the halls until the 3rd day. I attached pics of the hall AFTER they swept it. An example would be someone left a towel in the hallway, it was there for two days before someone picked it up. The room wasn’t cleaned very well, beer bottle caps left just under the ottman, food crumbs left on some surfaces. I requested my room be cleaned the next morning and everything was taken care of. Someone wrote “not working” on a coffee pot. No one has seemed to notice and replace it. Staff were polite but did not seem happy. Check in took a long time as the staff member couldn’t figure something out. I had to wait as the other staff member checked in several people to be freed up to assist. Everyone has staffing shortages right now so I remained very patient. I hope this is the temporary reason for the issues. The hotel shows it's age. Carpet in the halls and my room should have been replaced a long time ago. There doesn't seem to be good maintenance upkeep (see photos) The website says there is room service but there is not. You have to wait in long lines to order food and carry it up to your room. This was disappointing as I chose this hotel for rm serv The restaurant staff is amazing. Hard working, friendly, and seem happy.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Not as expected
Nice hotel, but little disappointed in the condition. The chair in the room had a large chunk of the vinyl gone. You had a balcony, but no chairs. The front desk were not as professional as expected..such as yelling across to each other to answer questions. For this price, expected a little more.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

LUIS, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Raul, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Imran, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Stay
Great stay! Wish our room had a mini fridge to store water and soft drinks. Quiet room even though hotel was crowded, comfy beds and clean! Breakfast vouchers were wonderful!
Stephanie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paulette, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 1-night business trip
Verified Hotels.com guest review