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Shangri-La Hotel, The Marina, Cairns and Northern Beaches

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Pierpoint RoadCairnsQLD4870Australia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Room
Great room
Vibe
Decent vibe
461See all 461 Hotels.com reviews
From 2,076 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel, The Marina, Cairns and Northern Beaches

Hotel Info: 866-539-8117

from $156
  • Suite, 1 Bedroom
  • Superior Room
  • Deluxe Room, Marina View
  • Superior Room
  • Horizon Club, Marina View
  • Superior Room
  • Horizon Club Room - Indulgence Package
  • Superior Twin Room, 2 Queen Beds
  • Executive Marina Room
  • Superior Twin Room, 2 Queen Beds, Sea View
  • Superior Room Twin City View
  • Deluxe Twin Room, 2 Queen Beds, Marina View
  • Superior Room, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Resort fee included

Also known as

  • Shangri-La Hotel Marina
  • Shangri-La Hotel Marina Cairns
  • Shangri-La Marina Cairns
  • Shangri-La Marina Hotel
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 65

Self parking costs AUD 20.00 per day

Valet parking costs AUD 25.00 per day

Rollaway beds are available for AUD 60 per night

Buffet breakfast is offered for an extra charge of AUD 36 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 16
  • Meeting rooms 12
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

North Bar & Kitchen - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Shangri-La Hotel, The Marina, Cairns and Northern Beaches’s small print

Also known as

  • Shangri-La Hotel Marina
  • Shangri-La Hotel Marina Cairns
  • Shangri-La Marina Cairns
  • Shangri-La Marina Hotel
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 65

Self parking costs AUD 20.00 per day

Valet parking costs AUD 25.00 per day

Rollaway beds are available for AUD 60 per night

Buffet breakfast is offered for an extra charge of AUD 36 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 461 reviews

Shangri-La Hotel, The Marina, Cairns and Northern Beaches
Outstanding5.0 / 5
Small town but touristy!
First night we arrived late. The pillow cases seemed unchanged. Had to call them and have them change. The next two nights bed were clean and fresh. Bathroom was spacious. Shower was good. The concierge (lady) was excellent in arranging tours. We did Kuranda rain forest and Great Barrier Reef tour. Both were great
3 night romance trip
Shangri-La Hotel, The Marina, Cairns and Northern Beaches
Good3.0 / 5
Shangri-who?????
In terms of location, there is no better place to be. However, forget that you are staying at a Shangri-La. The appointments may be similar to an upgraded Holiday Inn. Although the lobby is quite nice, the large rooms need a facelift including the bathroom. The room is a little musty and the shower leaks all over the floor. On a good note, If you are seeking a good nights sleep you will definitely get that. The comfort level of the beds were simply supreme. Breakfast was lovely and again the location is just perfect.
3 night family trip
Shangri-La Hotel, The Marina, Cairns and Northern Beaches
Outstanding5.0 / 5
Great
Amazing hotel. No complaints. People have said it's not on par with other 5 star hotels, but we don't stay in 5 star hotels most times, so we definitely enjoyed it.
4 night romance trip
Shangri-La Hotel, The Marina, Cairns and Northern Beaches
Excellent4.0 / 5
Need body lotion!
Nice size room only comment is for bathroom amenities they should offer body lotion. Was surprised that a hotel of this caliber did not offer it.
2 night romance trip
Shangri-La Hotel, The Marina, Cairns and Northern Beaches
Outstanding5.0 / 5
Room service breakfast wasn't very good at all
1 night romance trip

See all reviews

Shangri-La Hotel, The Marina, Cairns and Northern Beaches

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