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Room options

View all photos for Deluxe Room (Palace)

Deluxe Room (Palace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (Palace)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Palace)

Superior Room (Palace) | Premium bedding, minibar, in-room safe, desk

Superior Room (Palace)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room, Garden View

Double or Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Double or Twin Room, Garden View

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, River View

Double Room, River View | Premium bedding, minibar, in-room safe, desk

Double Room, River View

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 592 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 109 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)
  • Onsite valet parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (2465 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1870
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Communal living room
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Mary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Best service ever, from check in to check out. Large, clean elegant room with beautiful view of pond and garden. The outdoor pool and surrounding grounds are amazing. Breakfast in the outdoor patio was also amazing. Well worth the price
Sharon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like Wow
This hotel was amazing! Staff was wonderful and food was very good
Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is GORGEOUS! The lobby, the grounds, the dining areas, the pool area, the room...just top notch! If not the best, one of the best hotel experiences I have ever had.
Roger, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Eloquent paradise
Bernadette, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is pristine. The hotel inside as well as pool and gardens are exceptionally well taken care of. Service is very nice, fast and impeccable. Very relaxing and stylish stay!
Brigitte, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, obviously completely renovated and has all the amenities you could ask for. Very friendly and helpful staff
Henri, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is without exaggeration or adulation the best Hotel in Lisbon . This property is just unique . Everything about this property Is extraordinary , from the bellman that greets you when you arrived, to the last small detail in your room , such as fresh cut live flowers. I strongly recommend it . This is my second stay at the property and it just reaffirm my opinion that they are just the best .
Eduardo, 2-night family trip
Verified Expedia guest review

General property information

Travelers Say
"helpful, and kind, the room was gorgeous and comfortable with marvelous views, and the room service was outstanding."
Reasons to Book
Onsite Restaurant & Bar
Check-In Time
2:00 PM
Check-Out Time
12:00 PM