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Luxury hotel with spa, near Mercado da Ribeira
excellent service and beautiful property. great room
Jun 17, 2022
Beautiful hotel, excelent service
Mar 25, 2022
This property advises that it adheres to Clean & Safe (Portugal), Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).
This property affirms that it adheres to the cleaning and disinfection practices of:
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
The best possible place to spend an unexpected extra week in your room for COVID isolation! The staff was extraordinarily attentive, helpful, and kind, the room was gorgeous and comfortable with marvelous views, and the room service was outstanding. The hotel and grounds are very beautiful and the restaurant was just excellent. Highly highly recommended.
Ralph, 2 night trip, Jan 4, 2022
Verified Hotels.com guest review
A first class facility with a royal appearance. It was a fine memorable experience. All of the staff were extremely friendly and helpful in all ways.
Garner L, 4 night family trip, Nov 23, 2021
Verified Expedia guest review
The Valentine's meal and gift spa massage for two were glorious. The front desk and door/taxi service was excellent. The piano bar served food and beverage as needed. I sang two songs with the piano man to pleasant applause. Thank you. Room and water temperature controls as needed. Nothing not to like. The wives loved the gift massages. Thanks.
5 night family trip, Feb 14, 2020
Verified Expedia guest review
The concierge was exceptionally friendly, helpful and of wonderful service. In fact the entire staff is excellent. I will definitely return!
Dennis, 3 night trip, Oct 17, 2019
Verified Hotels.com guest review
Outstanding place to stay. Friendly staff and nice location. I would stay again!
3 night family trip, Oct 11, 2019
Verified Expedia guest review
Impeccable rooms, service, and views !! Many thanks
6 night trip with friends, Sep 29, 2019
Verified Expedia guest review
Breakfast is excellent. Bar with piano was relaxing. Conceirge is not as helpful for answering questions. But good hotel
2 night trip, Sep 27, 2019
Verified Expedia guest review
Great location and a beautiful property. The entire staff was friendly and very professional.
2 night trip with friends, Sep 17, 2019
Verified Expedia guest review
This hotel was a pleasant surprise. It is beautiful, the staff was attentive, friendly and super helpful. Anyone we spoke to was pleasant and knowledgeable and did not hesitate to assist when asked. I would highly recommend to anyone wanting to be pampered.
Saundra, 3 night trip, Sep 15, 2019
Verified Hotels.com guest review
The place and the staff was amazing!! Loved it there 😉
3 night romance trip, Sep 11, 2019
Verified CheapTickets guest review