All hotels in Acapulco, Guerrero, Mexico
1 room, 2 adults
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Hotel Elcano, Acapulco

3.5 stars
Ave Costera Miguel Aleman 75AcapulcoGRO39690Mexico, ‏800-491-6126
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Room
Room is all right
Amenities
Bad amenities
164See all 164 Hotels.com reviews
From 333 reviewsTripAdvisor Traveller Rating

Hotel Elcano, Acapulco

Hotel Info: 866-539-8117

from $47
  • Studio, 1 King Bed
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Also known as

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Breakfast is offered for an extra charge of MXN $220.00 buffet per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Volleyball on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Beach towels
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 2
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Elcano, Acapulco’s small print

Also known as

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Breakfast is offered for an extra charge of MXN $220.00 buffet per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 164 reviews

Hotel Elcano, Acapulco
Good3.0 / 5
Decent bargain for the low price, but not awesome
The hotel staff was very accommodating and nice, but the hotel is in pretty run down condition and needs a lot of work. The bathroom was old, and there was occasionally a foul smell coming from outside.
1 night trip
Hotel Elcano, Acapulco
Excellent4.0 / 5
Luxury but budget price.
Had a great two day stay at this hotel. I felt as it was luxury hotel but budget price. The rooms were all Ocean view, double bed room was very spacious, clean,free in room safe and good wifi on the eighth floor. Hotel staff at front desk were great let us check in hour early and helped us with information for sight seeing multiple times. Location was awesome close to the costera but far enough were u wouldn't hear a lot traffic noise. Restaurants all around, you could also take a very cheap bus ride further down the strip. On the beach hotel which the beach was always super clean. Not sure if the beach is swim able for young children, I went in a rainy week it pretty dangerous. Only con not enough outlets for chargers and other items might want to bring a extension cord for longer stay. All in all I would stay at this hotel again.
2 night romance trip
Hotel Elcano, Acapulco
Outstanding5.0 / 5
Great value for the money
Had a wonderful stay. The hotel is beautiful and located on the beach and on the main strip. Room was huge with balcony beach views. Wifi in room was excellent, the bathroom was spacious and up to date with a rustic flare. Had a few English channels on TV. Full service hotel. Room service was actually delicious and not too over priced. More than worth the $69 price tag.
2 night trip with friends
Hotel Elcano, Acapulco
Outstanding5.0 / 5
Enjoying a great beach again....
We enjoyed Acapulco very much, The hotel was very good at a very decent Price, I highly recommend their breakfast buffet it was excellent.The pool área and the beach were delightful. We enjoyed their drinks and friendly service. I will be back soont We felt very safe in Acapulco.We went dancinga and ate out , visited the Cliff divers and found a lot of pólice in the streets willing to help , I would recommend Acapulco as a good destination to visit.
3 night trip
Hotel Elcano, Acapulco
Poor1.0 / 5
Not good at all beds all and hard dont ever stay i
Dont ever stay in this hotel horrible beds are hard like rocks elevators always to smash u full of people for small pool just bad experience
6 night family trip

See all reviews

Hotel Elcano, Acapulco

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