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The Cascades Hotel at Sun City Resort, Sun City

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Sun City Resort, PilanesbergSun CityNorth WestSouth Africa

Luxury hotel in Sun City with golf course, free water park
  • Free buffet breakfast, free WiFi, and free parking
Good7.6
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Vibe
Vibe is not too good
92See all 92 Hotels.com reviews
From 684 reviewsTripAdvisor Traveller Rating

The Cascades Hotel at Sun City Resort, Sun City

from $242
  • Luxury Twin Room
  • Luxury Family Room
  • Paraplegic Room
  • Superior Luxury Family Room
  • Superior Luxury Room
  • Superior Luxury Room with Balcony
  • Luxury Suite

At a glance

Key facts

Hotel size

  • This hotel has 243 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free casino shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Water park
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Free water park access
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Peninsula - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only. Open daily.

Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Grill Room - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Legends - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Luma Bar & Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Open daily.

The Cascades Hotel at Sun City Resort, Sun City’s small print

Also known as

  • Cascades Hotel
  • Cascades Hotel Sun City
  • Cascades Sun City
  • Hotel Cascades
  • Hotel Cascades Sun City
  • Cascades Hotel Sun City Resort
  • Cascades Hotel Resort
  • The Cascades Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Cascades Hotel at Sun City Resort, Sun City

Landmarks

  • Lost City - 9 min walk
  • Pilanesberg National Park - 10 mi / 16.1 km
  • Mogwase Shopping Center - 12.9 mi / 20.8 km
  • Royal Bafokeng Stadium - 20.4 mi / 32.9 km
  • Olympia Park Stadium - 27.9 mi / 44.9 km
  • Rustenburg Golf Club - 29.3 mi / 47.1 km
  • Vaalkop Dam Nature Reserve - 30.4 mi / 48.9 km

Getting around

  • Free self parking
  • Free valet parking
  • Free area shuttle
  • Airport shuttle
  • Free casino shuttle

Recent reviews

Good 7.6 From 92 reviews

The Cascades Hotel at Sun City Resort, Sun City
Very Good8.0
Good. Not Great.
For a few hundred extra we could/should of stayed at the Palace. Huge difference in the rooms and the breakfast. Cascades is very well located, across from restaurant row and halfway between the Palace and the casino. We booked a superior room which we were told is one of the nicest rooms in the hotel. It was ok. Queen bed, closet and bathroom. Never watched much TV (it was more like a little monitor) and the mini-fridge was cool, not cold. We stayed for 5 nights, I asked about switching rooms, the suite was triple the price for an extra area of living room space. All in all, it was a A- (8/10) and I would stay there again if the Palace was sold out.
Martin, us3 night romance trip
The Cascades Hotel at Sun City Resort, Sun City
Very Good8.0
Nice place to stay with plenty of amenities
Wonderful resort town. Close to Pilensburg Gaming Reserve. Plenty of amenities close by but service could have been better at the restaurants.
A Traveler, us3 night romance trip
The Cascades Hotel at Sun City Resort, Sun City
Fair4.0
Not convenient. Too pricy for low quality service.
The hotel location in is OK?. Management weren't responsive to my complain. Breakfast was't good and not organized. Service is extreamly slow and place is very old. The corridors is not ventalated.
A Traveler, us2 night family trip
The Cascades Hotel at Sun City Resort, Sun City
Exceptional10.0
Beautiful location. We loved our stay. The pool area and surrounds were delightful.
A Traveler, us2 night romance trip
The Cascades Hotel at Sun City Resort, Sun City
Very Good8.0
Great stay in August. BEWARE OF ANNUAL MAINTENANCE
Went for 2 night at the Cascades as I thought The Palace was too expensive and the other hotels had some bad reviews. I might have reconsidered if I knew that the pool-area was closed for annual maintenance 20 July to 20 Aug. I had check that the Valley of the waves was open (closed 18 May to 27 June), but forgot about the hotel pool. We where refereed to the pools in the nearby hotels but they where dirty and not heated! We had high-tea at The Palace, mostly just to look at the magnificent buildings and statues, as you are not allowed in otherwise. The Palace pool was well kept AND heated, only resident are allowed in the pool. The beds at The Cascades were good but the sleeper-couch is only suited for small kids in my opinion (worked fine for our 2 kids, 8yrs & 10yrs). The Valley of the Waves is not heated and was quite cold. PLUS + Just opposite the Entertainment center (food court, games, cinema). The kids loved it! + Short walk through the Ent.Center to get to the Valley Of the Waves which is included when staying at the Hotel. + Great breakfast buffet + The Maze was fun for the family MINUS - Pool closed for annual maintenance. No info beforehand. - All 3 restaurants in the Ent.Center was closed. Only the food court was open. - The bar-staff at the end of The Maze was not service minded at all and we felt more like we where bothering them. - Waterworld looked worn down and we did not stay more than a few minutes. Quite expensive activities too.
Marcus, us2 night family trip

See all reviews

The Cascades Hotel at Sun City Resort, Sun City

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