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1 room, 2 adults

The Leela Mumbai, Mumbai

5-star5 stars
Sahar, Mumbai, Maharashtra, 400059, India

Luxury hotel in Western Suburbs with 4 restaurants, spa
  • Free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,961 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Location
Great location
Wellness
Great wellness & sports facilities
WiFi
Regular internet service

The Leela Mumbai, Mumbai

from $99
  • Deluxe Suite
  • Executive Suite
  • Premier Room, City View
  • Premier Room, Pool View
  • Club Suite
  • Club Room
  • Presidential Suite
  • Junior Suite

What’s around The Leela Mumbai, Mumbai

Top spots nearby

Recommended by this property

  • Powai Lake (35-minute walk)
  • University of Mumbai (44-minute walk)
  • Mt. Mary Church (5.6 mi / 8.9 km)
  • Siddhi Vinayak Temple (7 mi / 11.3 km)
  • Sanjay Gandhi National Park (7.8 mi / 12.5 km)
  • Nehru Planetarium (9.2 mi / 14.8 km)
  • Global Vipassana Pagoda (9.5 mi / 15.2 km)
  • Haji Ali Dargah (9.8 mi / 15.7 km)

Getting around

  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 8 min drive
  • Mumbai Andheri Station - 17 min drive
  • Mumbai Vile Parle Station - 19 min drive
  • Mumbai Jogeshwari Station - 21 min drive
  • Airport Road Station - 2 min walk
  • Marol Naka Station - 5 min walk
  • Chakala Metro Station - 16 min walk
  • Airport pick-up service
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 392 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Train station pick-up

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 11743
  • Conference space size (meters) - 1091
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Citrus - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.

Jamavar - This fine-dining restaurant serves dinner only.

The Great Wall - This restaurant serves lunch and dinner.

Stella - This fine-dining restaurant serves dinner only.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Leela Mumbai, Mumbai’s small print

Also known as

  • Leela Hotel
  • The Leela Mumbai Mumbai
  • The Leela Mumbai Hotel Mumbai
  • Leela Hotel Mumbai
  • Leela Mumbai
  • Mumbai Leela
  • Leela Mumbai Hotel
  • The Leela Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hotel Leela
  • The Leela Mumbai Hotel (Bombay)
  • The Leela Mumbai Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 6000.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 8500.00

Optional extras

Rollaway beds are available for INR 1500.0 per night

Buffet breakfast is offered for an extra charge of INR 1329 per person (approximately)

Airport shuttle service is offered for an extra charge of INR 1500 per vehicle

WiFi is available in guestrooms for INR 882 per 24-hour period (rates may vary)

WiFi is available in public areas for INR 882 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for INR 882 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for INR 882 per 24-hour period (rates may vary)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 401 reviews

Very Good 8.0
Leela - Faded Glory
At one time the Leela was the only really fine hotel near the Mumbai airport. Although it is still a comfortable experience, it is no longer the only, nor the best in that area. Given this situation, I was surprised to find that the elderly male concierge was unpleasantly gruff and officious with my wife and I, and kept us waiting unnecessarily even though there was no one else at the desk. His demeanor suggested that he wished we would go somewhere else, which, had we not already booked the hotel, we would have done. If this was not enough, he denied us the traditional complimentary transfer to the International airport (less than a mile away), and tried to sell us hired car at almost $25.00 for the short trip from the hotel to the airport. We declined his offer. On the plus side, when we checked out, his replacement, Miss J, was not only helpful, efficient and charming, she also provided us, free of charge,a chauffeured BMW to take us to the airport. The driver made our transfer to the airline desk at the Mumbai airport (on often grueling experience) pleasant and painless. Most of the staff at the Leela were pleasant and helpful. One stand out was one of the managers of the Citrus restaurant (one of several pleasant, though seriously overpriced, restaurants at the Leela). The manager, Mr. G., was pleasant, helpful, friendly, and saw to it that the staff took excellent care of us.
James, gbOther trip
Poor 2.0
I had an overall bad experience at The Leela. I was stranded at Mumbai airport, and had to quickly book a room online. I managed to find a taxi to the hotel, but had to wait for the reservation to come through. The room was confortable. The next morning, there was a long line for breakfast (included in the room rates). The service at breakfast was terrible. I ordered eggs which never came. When I went to the egg "chef", he had not even received the order. I went back upstairs, and as I was packing up, I got a shock with a man suddenly appearing at the window to clean it from the outside. So much for privacy at a 5-star hotel. Downstairs at checkout, I was presented with a bill, and asked to pay for a room I had prepaid for online the previous night. At that point, I lost my cool. A customer service agent materialized by my side, promising to fix everything. She took my phone number and email address, and promised redress. I have not heard back from The Leela in the last couple of days. The Leela has fallen a long way, and I am sure it is suffering from the numerous competitors around the Mumbai airport. I will never stay here again.
Sualeh, us1 night business trip
Good 6.0
Great staff but disappointing experience
The good - most staff (not all) is polite, attentive and helpful. Decent gym. Buffet spread is good and food quality is generally decent. The bad - food and dining options are ridiculously expensive by Mumbai standards. Not ideal for dining in. Traffic on the road directly outside the hotel is so bad you need to budget at least 1 hour to go anywhere in a 2-3 km radius. Not ideal for a business traveller. Hotel and rooms are a bit dated. There was a huge red stain on my room curtains left by a previous guest. Housekeeping opened and closed the curtains for 4 days (turn down service as well) but did nothing to remove the stain. Tried using the hot water kettle only to find it leaking from the base. Best part - there was a huge live cockroach in my bathroom on the last day to bid me farewell. It was disgusting. I had to throw away my toothbrush as i had kept it in the bathroom. Even if this is a one-off incident, this is just not acceptable by 5 star hotel standards and for the rate The Leela charges. Basic hygiene and cleanliness is the least a guest would expect. The staff was very apologetic and even offered a room upgrade (subject to availabililty) on my next visit but i might consider going to an international chain the next time round.
sg4 night business trip
Fair 4.0
Old hotel with terrible staff who doesn’t care
1. Poor checkin experience, couldn’t find my expedia booking 2. Made us wait at least an hour outside the room because lock was not working. Had to walk myself 3 times to reception to catch their attention to send some one to fix the lock and open the door for us even though staff was aware of the issue 3. Horrible breakfast with flies all around. Unhygienic, multiple mosquitoes/flies in the food 4. Overpriced room service food 5. Old rooms with construction going on throughout the hotel. Had to ask them to stop all the noise at 8 PM otherwise would have gone on into the night 6. Only saving grace is the large grounds and access to beach, but this exists in multiple resorts in Goa, so would suggest to skip this one and choose a newer and better property
sgOther trip
Fair 4.0
Sub standard service
I wouldn’t stay here again. Lack of facilities, lack of customer service . Didn’t enjoy my stay and wouldn’t stay here again. The room had damp smell, basic amenities like dental kit, iron weren’t provided . I had to ask a few times and the staff (some of them ) are quite rude . I had to politely request for the concierge three times to come and help me with luggage and had to wait 45 minutes yet no one turned up. The staff at the breakfast buffet in the morning lack great customer service but the manager is amazing . The staff would let you float around and wouldn’t bother asking you for tea/ coffee or anything . You have to catch their eye or attention to ask for anything. Over all this place has lost its charm and I wouldn’t go back to stay. Loved my stay at the Trident and that’s where I’d want to come back again. This hotel lacks the 5 star hotel charm and lacks good customer service !
Sarika, gb2 night family trip

The Leela Mumbai, Mumbai

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