6/10 Good
May 31, 2023
We stayed in room 301. The front bathroom kept clogging up .and there was no shower head .however we did bring that to their attn and they did put a shower head on it . And the toilet being clogged it got plunged and they ran a snake through it .and again it was still clogging up. The back shower shower was not very clean and toilet was not cleaned. Beds were very uncomfortable. The staff was friendly . Maids don’t speak very good English.we got room service 1 x while we were there.with that being said I really don’t care about room service that’s not really a problem with me. Laundry facilities did not work .front desk manager said they were broke and have been broke .
kathy
kathy, 4-night family trip
Verified Hotels.com guest review