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Sheraton Crescent Hotel, Phoenix

3.5 stars
2620 W Dunlap AvePhoenixAZ85021United States of America, ‏‎855-239-9480
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Pool
Great pool
Breakfast
Bad breakfast
595See all 595 Hotels.com reviews
From 592 reviewsTripAdvisor Traveller Rating

Sheraton Crescent Hotel, Phoenix

Hotel Info: 855-239-9480

from $76
  • Traditional Room, 2 Double Beds
  • Club Double Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Mountain View
  • Club Room
  • Traditional Room, 1 King Bed
  • Club Room, Business Lounge Access
  • Club Floor, Business Lounge Access
  • Traditional Room, 1 King Bed
  • Club Floor, Club Room, Business Lounge Access
  • Deluxe Room, 2 Queen Beds, Balcony
  • Deluxe Room, 2 Queen Beds, Mountain View
  • Deluxe Room, 1 King Bed, Balcony
  • Traditional Room, 2 Double Beds
  • Club Room, 2 Double Beds
  • Club Room
  • Traditional Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Balcony
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Sheraton Crescent
  • Sheraton Crescent Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Phoenix
  • Sheraton Phoenix
  • Phoenix Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 3 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Waterslide
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Golf lessons available nearby
  • Golfing nearby
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 8064
  • Conference space size (meters) - 726
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coyote Cafe - This coffee shop serves breakfast and lunch.

Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Sheraton Crescent Hotel, Phoenix’s small print

Also known as

  • Sheraton Crescent
  • Sheraton Crescent Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Phoenix
  • Sheraton Phoenix
  • Phoenix Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 3 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 595 reviews

Sheraton Crescent Hotel, Phoenix
Good3.0 / 5
ok but not great
Overall the hotel is fine, but if you're expecting a 4 star Sheraton you might be disappointed. The lobby area and bedroom part of the rooms have been nicely updated, but throughout the facility there are plenty of areas that need work. The bathrooms in the rooms clearly need to be updated, and the pool plaster was in terrible shape. The pool area was okay overall, and the waterslide was the best part (especially if you have kids). Overall the staff were friendly but the housekeeping could have been much better--we asked for 4 towels because there were 4 of us but they would only leave 3. They also didn't replenish the shampoo, soap, and coffee supplies so that was disappointing. Free wifi is a plus but it doesn't work out in the pool area, which is a bummer. Ok overall but nothing spectacular.
3 night family trip
Sheraton Crescent Hotel, Phoenix
Excellent4.0 / 5
Pleasantly surprised.
Pleasantly surprised. Better than I thought. Lobby bathrooms were clean but out of toilet paper on a Thursday morning. Towels and trash from the day before were strewn around the pool on a Sunday morning. Guest services a little slow to pick up calls; but they seem short staffed (one young lady seemed to be there almost around the clock). All that being said, I thought the hotel had a timeless modern style; and the continental breakfast, evening appetizers, pools, tennis court and water slide were great! I would definitely come back here.
3 night trip with friends
Sheraton Crescent Hotel, Phoenix
Outstanding5.0 / 5
Excellent!
Very professional service, accommodated my early arrival at last minute. I was very pleased with everything, will definitely be staying here when in the area!
2 night family trip
Sheraton Crescent Hotel, Phoenix
Outstanding5.0 / 5
Perfection!
The staff was amazing and went above and beyond! The hotel was clean inside and out - thoroughly! The hotel smelled amazing! The pool and waterslide was awesome! The on site Starbucks was awesome! The bed and linens were comfy! The place was chock full of amenities.
2 night trip
Sheraton Crescent Hotel, Phoenix
Poor1.0 / 5
Horrible Customer service from Calvin he seemed irritated when serving food in the club lounge. The pool was very outdated and dirty. The room was not bad.
1 night family trip

See all reviews

Sheraton Crescent Hotel, Phoenix

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