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Sheraton Crescent Hotel, Phoenix

3.5 stars
2620 W Dunlap AvePhoenixAZ85021United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Pool
Great pool
664See all 664 Hotels.com reviews
From 626 reviewsTripAdvisor Traveller Rating

Sheraton Crescent Hotel, Phoenix

from $119
  • Traditional Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Mountain View
  • Traditional Room, 1 King Bed
  • Club Floor, Business Lounge Access
  • Deluxe Room, 2 Queen Beds, Balcony
  • Deluxe Room, 1 King Bed, Balcony
  • Club Room
  • Traditional Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Balcony
  • Suite
  • Club Double Room, 2 Double Beds
  • Deluxe Double Room, Mountain View
  • Club Room, 1 King Bed
  • Deluxe Double Room, Balcony
  • Club Room
  • Room, Accessible
  • Club Room, Business Lounge Access
  • Room (Lifestyle)
  • Room, Accessible
  • Traditional Room, 1 King Bed
  • Club Floor, Club Room, Business Lounge Access
  • Suite
  • Deluxe Room, 2 Queen Beds, Mountain View
  • Double Room, Accessible
  • Room, Accessible
  • Traditional Room, 2 Double Beds
  • Club Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Sheraton Crescent
  • Sheraton Crescent Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Phoenix
  • Sheraton Phoenix
  • Phoenix Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 3 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Waterslide
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Golf lessons available nearby
  • Golfing nearby
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 8064
  • Conference space size (meters) - 726
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coyote Cafe - This coffee shop serves breakfast and lunch.

Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Sheraton Crescent Hotel, Phoenix’s small print

Also known as

  • Sheraton Crescent
  • Sheraton Crescent Hotel
  • Sheraton Crescent Hotel Phoenix
  • Sheraton Crescent Phoenix
  • Sheraton Phoenix
  • Phoenix Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 3 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 664 reviews

Sheraton Crescent Hotel, Phoenix
Poor1.0 / 5
Do not stay at the Sheraton Crescent in Phoenix.
Dazed and unresponsive front desk staff. They only changed their demeanors after I complained directly to the manager. Many things in the room did not work: Coffee maker didn't work. Plugs did not work, bathtub did not hold water. Inappropriate comments from the engineer. Fridge which I had arranged in the room by extra expense, froze all my food, so food loss expenses as well, but they still insisted on charging me for the mini-fridge. I emailed the manager twice, who said 'sorry' but offered no compensation. The weekend had a kids sports team in residence, so lots of running kids and flying balls whizzing past one's face while in the lobby. Massive hoards of people, and the hotel chose to honor the sports team/ kids above the adults who were there for business conference. The staff did NOT at all try and refused to address an abusive coach yelling at the kids, so when a friend of mine did say something to the coach, the coach physically accosted her and the staff refused to get involved. Only when the fathers of the kids started entering the building did the fathers themselves get in his face of the coach, saying, 'You're not going to talk to my kid that way!' All in all, I would not stay at this Sheraton ever again. Sheraton's 800# did not want to talk to me about the events at all.
3 night business trip
Sheraton Crescent Hotel, Phoenix
Outstanding5.0 / 5
I enjoyed my stay. The food was awesome in the restaurant.
1 night trip
Sheraton Crescent Hotel, Phoenix
Fair2.0 / 5
Not so great
Bed was uncomfortable and I could hear the freeway didn't get much sleep
1 night family trip
Sheraton Crescent Hotel, Phoenix
Excellent4.0 / 5
Just What We Needed
Stayed the night before surgery. Was a nice place ... a little dated ... but great staff and just what we needed.
1 night family trip
Sheraton Crescent Hotel, Phoenix
Outstanding5.0 / 5
Comfortable and clean. Good hotel!
Stayed for a night after flying into Phoenix. Everything was wonderful.
1 night romance trip

See all reviews

Sheraton Crescent Hotel, Phoenix

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