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Luxury hotel with 4 restaurants, near El Retiro Park
This old but beautiful hotel has it all, except for good air conditioning. Room showings…
May 19, 2022
Old School hotel, with white ironed napkins. Old Europe in the best, up market…
Apr 11, 2022
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
*See fees and policies for additional details or extra charges
We stayed in a beautiful room with the club bar amenities which are great. Lovely staff. Everyone is so nice here. The breakfast buffet was excellent also. We will be back again soon.
John S, 4 night trip, Mar 14, 2022
Verified Expedia guest review
Room was very small. Service was average. Doormen great. Check in was ok. But room was tiny.
Joseph, 1 night trip, Dec 4, 2021
Verified Hotels.com guest review
It was a disappointment
Mehdi, 1 night business trip, Dec 1, 2021
Verified Expedia guest review
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Jose Manuel, 6 night family trip, Nov 14, 2021
Verified Expedia guest review
A really good location at best Madrid Neighborhood
Juan, 7 night family trip, Oct 2, 2021
Verified Expedia guest review
Great location,
CHRISTOPHER, 6 night trip, Oct 1, 2021
Verified Travelocity guest review
I remained surprised since our arrival because as I imagined, the hotel has the feel of a luxurious elegant property but some aspects of it made the stay somewhat uncertain. The check in process was quite long and certainly not welcoming. Then we arrived at our rooms followed by the valet master with our luggage who quickly dropped out suitcases and left without any explanation of room features whatsoever. The room had a mild moldy smell which was later relieved by lowering the a/c temp. Mini bar refrigerator is kept at warm or room temperature setting. The shower’s pressure was so good that made the handheld shower hose bounce all over the place so we had to physically hold it to take showers and unfortunately the water running through the hotel’s plumbing can be easily heard so I imagine one can get used to it. There was never a concierge available to discuss anything either unfortunately. But I must mention that (additionally paid) breakfast was excellently staffed and food choices were extensive and delicious. Location is great and beautiful building. All in all the location and the breakfast made up for the rest!!
Ana I, 3 night trip, Sep 19, 2021
Verified Hotels.com guest review
Beautiful, well-maintained property. Excellent service in food areas with the exception of the curbside service. Some staffing confusion as to duties. My hot tea was NOT hot. Otherwise, everything was superb!! First class!
Fred, 2 night trip, Sep 19, 2021
Verified Expedia guest review
A classic hotel super service
Cristobal, 2 night family trip, Sep 7, 2021
Verified Expedia guest review
Disapoint the conditions of the property
Juan, 7 night family trip, Sep 7, 2021
Verified Expedia guest review