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Hotel Royal, Singapore

3.5 stars
36 Newton RoadSingapore307964Singapore, 800-491-6126
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Good3.3 / 5
Location
Great location
Comfort
Rather comfortable
Service
Service is adequate
WiFi
WiFi system needs upgrading
331See all 331 Hotels.com reviews
From 662 reviewsTripAdvisor Traveller Rating

Hotel Royal, Singapore

Hotel Info: 866-539-8117

from $96
  • Room Selected at Check In
  • Superior Double or Twin Room
  • Executive Suite, City View
  • Family Room
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 331 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hotel Royal Singapore
  • Royal Singapore
  • Hotel Royal

Policies

Children under 5 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Optional extras

Rollaway beds are available for SGD 60 per night

Buffet breakfast is offered for an extra charge of SGD 25 for adults and SGD 15 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for SGD 10.70 per hour (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1722
  • Conference space size (meters) - 160
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 60-cm LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Trishaw Coffee House - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

HappyJoy Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Hotel Royal, Singapore’s small print

Also known as

  • Hotel Royal Singapore
  • Royal Singapore
  • Hotel Royal

Policies

Children under 5 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Optional extras

Rollaway beds are available for SGD 60 per night

Buffet breakfast is offered for an extra charge of SGD 25 for adults and SGD 15 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for SGD 10.70 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 331 reviews

Hotel Royal, Singapore
Fair2.0 / 5
Clean hotel but terrible service
Overall it's not bad. The first impressions were not really good because the receptionists handled hotel guests really poorly. I booked through hotels.com that comes with complimentary breakfast for 2 pax but the receptionist insist it wasn't registered in their system. Well fine I just showed them my email receipt and they kept their mouths shut. I feel there is a lack of trust between their staffs and the guests which is very important in the hotel industry. They even forgot to give me the wifi information! Receptionist shooed me off before I can ask more questions. There was a queue behind me but that's not the way to treat your guests right? overall it's just 2/5 for me honestly. If you don't care about the service and just want a good rest this is the place. Else there isn't really much to say for this hotel.
1 night romance trip
Hotel Royal, Singapore
Poor1.0 / 5
Waste of money and time
Very bad
4 night family trip
Hotel Royal, Singapore
Excellent4.0 / 5
Impressed.
Hotel fascade and lobby was pretty old but I was totally surprised when the lift doors opened at the guest room floors. Rooms seemed newly renovated and looked modern, clean and comfy. The room only had the bare necessities: towels, toiletries. Would have been nice to have some complimentary bottles of water. Location is good as it's near Novena MRT but also far enough to be quiet and peaceful. Bus stop right outside the hotel has buses that brings you straight to town.
1 night trip with friends
Hotel Royal, Singapore
Fair2.0 / 5
4 Star Hotel??
Stayed 4 nights in this hotel. Location is okay. Only 5-10 minutes to Novena MRT. The housekeeping is terrible. They didn't even clean our room, once only made the beds, changed the towels and took out the rubbish. They didn't refill the shampoo, soap, coffee till I asked for it. The day before we checked out was more terrible. They didn't even make our beds and provided new towels until I asked for it again. I expected going to gym while staying here. But..2 units of treadmill were not working. After waited for around 20 minutes finally the technician came and tried to work on it. Finally he told me that all are spoiled. Very standard TV Channels programs. You can get more and better programs in budget hotel. Newspaper was given nicely with bag once, other times only put on the floor. Reception officers are okay. Bellboys are quite helpful. Only Women in Cashier and the tall waiter in Trishaw Coffee Shop are friendly and served us with smile. My expectation is usually not high. But I was not really satisfied staying in this hotel, moreover when the price is also not cheap.
2 night family trip
Hotel Royal, Singapore
Excellent4.0 / 5
Hotel location
Everything was fine except the hotel is not included in city map but all the taxi drivers know the hotel.
6 night family trip

See all reviews

Hotel Royal, Singapore

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