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Shangri-La Yuanqu, Suzhou

Photo gallery for Shangri-La Yuanqu, Suzhou

Exterior
Indoor pool, outdoor pool
Executive Suite King Room | 1 bedroom, down comforters, minibar, in-room safe
1 bedroom, down comforters, minibar, in-room safe
Executive Suite King Room | 1 bedroom, down comforters, minibar, in-room safe

Overview of Shangri-La Yuanqu, Suzhou

Shangri-La Yuanqu, Suzhou

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Jinji Lake
9.2 out of 10 Superb
9.2/10 Superb

16 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $120
Price available on 6/24/2023
Map
Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Suzhou Industrial Park

Getting around

  • Hongqiao International Airport (SHA) - 51 min drive
  • Wuxi (WUX-Shuofang) - 53 min drive
  • Yixing High-Speed Railway Station - 15 min drive
  • Suzhou New District Railway Tram Stop - 21 min drive
  • Suzhou Railway Station - 24 min drive
  • Xinghu Jie Station - 11 min walk
  • Shidaiguangchang Station - 20 min walk
  • Nanshi Jie Station - 24 min walk

Restaurants

  • 巴蜀传香 - 6 min walk
  • 新梅华四季厨房 - 1 min walk
  • 建屋国际酒店西餐厅 - 1 min walk
  • 新梅华.四季厨房 - 1 min walk
  • 湘膳 - 5 min walk
Map

About this property

Shangri-La Yuanqu, Suzhou

Take in the views from the rooftop terrace when you stay at Shangri-La Yuanqu, Suzhou. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. The property is just a short walk to public transportation: Xinghu Jie Station is 11 minutes away.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 303 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Hong - Onsite café. Reservations are required.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
SIP Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 79 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Suzhou Yuanqu
Shangri-La Hotel Yuanqu
Shangri-La Suzhou Yuanqu
Shangri-La Yuanqu
Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
Hotel Shangri-La Hotel, Suzhou Yuanqu
Shangri-La Hotel, Suzhou Yuanqu Suzhou
Shangri Yuanqu, Suzhou Suzhou
Shangri La Hotel Suzhou Yuanqu
Shangri-La Yuanqu, Suzhou Hotel
Shangri-La Yuanqu, Suzhou Suzhou
Shangri-La Yuanqu, Suzhou Hotel Suzhou

Frequently asked questions

Does Shangri-La Yuanqu, Suzhou offer free cancellation for a full refund?
Yes, Shangri-La Yuanqu, Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Yuanqu, Suzhou?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Shangri-La Yuanqu, Suzhou on Jun 24, 2023 start from $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Yuanqu, Suzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Yuanqu, Suzhou?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Shangri-La Yuanqu, Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Yuanqu, Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Yuanqu, Suzhou?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Shangri-La Yuanqu, Suzhou and nearby?
Onsite recreation at Shangri-La Yuanqu, Suzhou includes aerobics and yoga. Enjoy a swim in the indoor and outdoor pools after a day out and about. Shangri-La Yuanqu, Suzhou also has a 24-hour health club and a sauna.
Are there restaurants at or near Shangri-La Yuanqu, Suzhou?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Shangri-La Yuanqu, Suzhou like?
Shangri-La Yuanqu, Suzhou is a short 11-minute walk from Jinji Lake and 17 minutes' walk from Yuanrong Times Square.

Reviews

9.2

Superb

9.7/10

Cleanliness

9.4/10

Staff & service

7.3/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A great stay
Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Wei, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Excellent hotel.
Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Wei, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location and great facilities!
Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location and new facilities!
Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it
It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely stay in a lovely place!
An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
REBEKAH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleased with our stay
Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, relatively quiet hotel
Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Vivian, 2-night trip
Verified Expedia guest review