Skip to main content.
All properties in Interlaken, Switzerland

VICTORIA-JUNGFRAU Grand Hotel & Spa, Interlaken

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for familiesThis property has good facilities for families.
Höheweg 41, Interlaken, BE, 3800, Switzerland

5-star ski hotel with spa, near Lake Brienz
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,619 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Location
Great location
Cleanliness
Quite clean

VICTORIA-JUNGFRAU Grand Hotel & Spa, Interlaken

from $419
  • Superior Room
  • Deluxe Room, Mountain View (Jungfrau Mountain View)
  • Junior Suite
  • Junior Suite, Mountain View (Jungfrau Mountain View)
  • Junior Suite, Garden View
  • Superior Suite (Two level duplex suite)
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)
  • Premium Suite, Mountain View (Jungfrau Mountain View)
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)
  • Junior Suite, Mountain View (Club)
  • Superior Room (Club)
  • Deluxe Suite, Mountain View (Duplex Club)
  • Premium Suite (Club)
  • Family Suite (Club)
  • Room (Selected at Check-In)
  • Suite (Selected at Check-In)

What’s around VICTORIA-JUNGFRAU Grand Hotel & Spa, Interlaken

Landmarks

  • In Central Interlaken
  • Lake Brienz - 27 min walk
  • Lake Thun - 35 min walk
  • Hoeheweg - 2 min walk
  • Kunsthaus Interlaken - 3 min walk
  • Kletterhalle Interlaken - 3 min walk
  • Interlaken Casino - 4 min walk
  • Bodelibad - 7 min walk

Getting around

  • Bern (BRN-Belp) - 40 min drive
  • Interlaken West Station - 7 min walk
  • Interlaken Ost Station - 12 min walk
  • Wilderswil Station - 5 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Free ski shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Fishing on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6641
  • Conference space size (meters) - 617
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Snowboarding nearby

Recreation

On Site

  • Indoor tennis court
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Fishing on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby
  • Water skiing nearby

VICTORIA-JUNGFRAU Grand Hotel & Spa, Interlaken’s small print

Also known as

  • Grand Hotel Jungfrau
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)

Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Valet parking costs CHF 35 per night

Rollaway beds are available for CHF 145.00 per night

Cribs/Infant beds are available for CHF 60.00 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Interlaken, Switzerland

Recent reviews

Exceptional 9.4 From 126 reviews

Exceptional 10.0
Best hotel in Interlaken
Large rooms, excellent location close to restaurants, great shopping, beatifull hotel!! It has the most helpful and service oriented concierge in the city. Fully recommended!!!
Luis R, us1 night romance trip
Exceptional 10.0
Wonderland
Fabulous! We will return
Mary, us1 night romance trip
Exceptional 10.0
True 5 star hotel
A true 5 star hotel and spa. Incredible views and pool. Staff was also 5 star.
us1 night family trip
Exceptional 10.0
Simply the best
Absolutely amazing - excellent service - top notch everything !!
us2 night romance trip
Fair 4.0
terrible service
the customer service at this hotel is awful. definitely not worth the price.
Markie, us2 night family trip

VICTORIA-JUNGFRAU Grand Hotel & Spa, Interlaken

Is the description of this hotel not correct? Tell us