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All properties in Interlaken, Bern, Switzerland
1 room, 2 adults

VICTORIA-JUNGFRAU Grand Hotel & Spa

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
Höheweg 41, Interlaken, BE, 3800, Switzerland

5-star ski hotel with spa, near Mystery Rooms
  • Free self-serve breakfast and free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • it was an amazing stay and staff were very helpful. will definitely come back againOct 6, 2020
  • Super hotelJul 27, 2020

VICTORIA-JUNGFRAU Grand Hotel & Spa

from $327
  • Superior Room
  • Deluxe Room, Mountain View (Jungfrau Mountain View)
  • Junior Suite
  • Junior Suite, Mountain View (Jungfrau Mountain View)
  • Junior Suite, Garden View
  • Superior Suite (Two level duplex suite)
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)
  • Premium Suite, Mountain View (Jungfrau Mountain View)
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)
  • Junior Suite, Mountain View (Club)
  • Superior Room (Club)
  • Deluxe Suite, Mountain View (Duplex Club)
  • Premium Suite (Club)
  • Family Suite (Club)
  • Room (Selected at Check-In)
  • Suite (Selected at Check-In)

What’s around VICTORIA-JUNGFRAU Grand Hotel & Spa

Landmarks

  • In Central Interlaken
  • Lake Brienz - 27 min walk
  • Lake Thun - 35 min walk
  • Mystery Rooms - 11 min walk
  • Hoeheweg - 2 min walk
  • Kunsthaus Interlaken - 3 min walk
  • Kletterhalle Interlaken - 3 min walk
  • Interlaken Casino - 4 min walk

Getting around

  • Bern (BRN-Belp) - 47 min drive
  • Interlaken West Station - 7 min walk
  • Interlaken Ost Station - 12 min walk
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 12 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Offsite

  • Free ski shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free self-serve breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Fishing on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6641
  • Conference space size (meters) - 617
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Golf course on site
  • Indoor tennis court
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Fishing on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowboarding nearby
  • Water skiing nearby

VICTORIA-JUNGFRAU Grand Hotel & Spa’s small print

Also known as

  • Grand Hotel Jungfrau
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)

Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Self parking is available for an extra charge

Valet parking costs CHF 35 per night

Rollaway beds are available for CHF 145.00 per night

Cribs/Infant beds are available for CHF 60.00 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for VICTORIA-JUNGFRAU Grand Hotel & Spa

  • Does VICTORIA-JUNGFRAU Grand Hotel & Spa offer free cancellation for a full refund?
    Yes, VICTORIA-JUNGFRAU Grand Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is VICTORIA-JUNGFRAU Grand Hotel & Spa currently open?
    This property is closed from November 1 2020 to December 20 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    Yes. Valet parking costs CHF 35 per night. Electric vehicle charging is available.
  • Is there a pool at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    You can check in from 3:00 PM - midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).
  • Are there restaurants at or near VICTORIA-JUNGFRAU Grand Hotel & Spa?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Maharaja Indian Restaurant (3-min walk), Tuk Tuk Thai (3-min walk), and Crazy Mary Pub (4-min walk).
  • Is airport shuttle service offered by VICTORIA-JUNGFRAU Grand Hotel & Spa?
    Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.
  • Is there an onsite casino at VICTORIA-JUNGFRAU Grand Hotel & Spa?
    No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.

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Recent reviews

Exceptional 9.4 From 181 reviews

Very Good 8.0
Great personnel. They spoke Spanish and made checkin smoother. My room was upgraded but available at 3pm (had to wait).
Beto, us1 night romance trip
Exceptional 10.0
Among the best hotel experiences in Switzerland.
Lavish palace hotel that facilitated free electric city bikes, cheap water sports, tennis lessons were offered on clay courts in the open as paragliders fly above, a spatious room, a 6 dish surprise menu worthy of a michelin star for its creativity and taste, and a vast spread for brunch. Did i mention the indoor and outdoor pools with relaxing jets? And many lounge corners, one pool table, and a very polite and efficient service. Free mineral bottles at the concierge to offset or summer sports thirstiness. A truly impeccable experience, this from someone who spends 60+ nights a year in business and leisure hotels.
us1 night trip
Exceptional 10.0
This hotel is the perfect blend of charm and modern finery. Beautiful building, wonderful food, gorgeous rooms. An ig dream but so relaxing! Beautiful views all around! We were sad to leave !
us2 night romance trip
Exceptional 10.0
Dream Hotel in a Small Town!
A huge thank you to this wonderful establishment and its staff for the attention and care. While you can sense the age of the hotel, the modern finishings, visually stunning spa, and friendly staff more than make up for this. If you are in Interlaken, this place is a must! Also, thank you specifically to the woman who checked us in and Antonio Azevedo for the warm welcome. We will be back!
us1 night trip
Exceptional 10.0
High service, super clean, spa amenities are amazing
Max, us1 night romance trip
Exceptional 10.0
The reception lady very friendly and helpful. She showed me the room, and when I checked out, she helped me bring my luggage. It was wonderful hotel. 很棒的酒店,早餐很豐富,餐廳很漂亮。面對著雄偉雪山和降落滑翔傘的大草坪。 酒店裝飾現代而華麗。酒店接待人員很友好。
Yanlin, us2 night family trip
Exceptional 10.0
The staff was awesome!!! I mean over the top great. Every single person we dealt with, sincere smiling happy and helpful. Such a breath of fresh air.
us1 night romance trip
Exceptional 10.0
Truly grand & exquisite all-around: staff, service, food, accommodation. Everything was top-notch.
BLMiller, us4 night romance trip
Exceptional 10.0
The hotel was elegant - unexpectedly the sky above park across the street was filled with paragliders and hang gliders every day. The Italian restaurant was excellent and fairly casual. Breakfast was included with a lavish selection. Our junior suite had lots of space and light. We had a great dinner in the dining room - expensive like all of Switzerland.
us2 night trip with friends
Very Good 8.0
Beautiful historic hotel centrally located. Nice view of the mountains.
us4 night family trip

VICTORIA-JUNGFRAU Grand Hotel & Spa