Steigenberger Frankfurter Hof

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Primary image
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
View from room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Steigenberger Frankfurter Hof

VIP Access

Steigenberger Frankfurter Hof

5.0 star property
Luxury hotel with 3 restaurants, near Romerberg

8.8/10 Fabulous

991 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
  • Lounge area
  • Bathtub
The price is $265
Price available on 8/5/2022
Map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Altstadt Frankfurt
  • Kaiserstrasse - 4 min walk
  • Maintower - 5 min walk
  • Zeil Shopping District - 5 min walk
  • Römer - 7 min walk
  • Romerberg - 7 min walk
  • Frankfurt Cathedral - 10 min walk
  • Alte Oper - 10 min walk
  • Konstablerwache - 14 min walk
  • Staedel Museum - 14 min walk
  • Frankfurt Trade Fair - 19 min walk

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 11 min walk
  • Frankfurt Central Station (tief) - 11 min walk
  • Konstablerwache Station - 14 min walk
  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt (M) Hauptwache Station - 7 min walk
  • Dom-Romer U-Bahn - 9 min walk

About this property

Steigenberger Frankfurter Hof

Steigenberger Frankfurter Hof puts you in a great location, within just a 10-minute walk of Romerberg and Römer. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or facials. A bar/lounge, a 24-hour health club, and a fitness center are other highlights at this luxurious hotel. The central location and local sightseeing get good marks from fellow travelers. The property is just a short walk to public transportation: Willy Brandt Platz U-Bahn is 3 minutes and Frankfurt (M) Hauptwache Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 303 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 25 per day)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (13735 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1872
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • 24-hour health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

THE SPA Frankfurter Hof has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Restaurant Français - This restaurant specializes in French cuisine and serves lunch and dinner. 1-star Michelin rating. Open select days.
Oscar's - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Autorenbar - This bar serves light fare only.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 38 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 90.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel
Steigenberger Frankfurter Hof Hotel
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Guys I’ve a well traveller and never write reviews ! As 5 star hotels speak for it self. This hotel should be taken away from its 5 star status ! As it’s like a 3 star not even 4 start . Horrible horrible it’s like a hotel From American horror story . Avoid avoid .
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

neng chin, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant stay
Nice rooms and friendly staff
Vikram, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing ammenities and service standards. EVERY staff member we spoke with was kind, helpful and engaging. Thank you all for making the final day of our 3 week European trip so fantastic! Sie waren sehr schoen!!!
Mark, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kirill, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Their service is excellent, room are very clean and comfortable.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with wonderful staff
Betina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, great location
Great hotel just a few minutes walk to the downtown attractions. The staff were very friendly and helpful, Oscar's restaurant was excellent and the hotel itself was beautiful and well maintained. Highly recommended.
Dean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel!
This hotel is amazing! The building is gorgeous, the staff is amazing. The location is perfect for a visit to Frankfurt. The breakfast is amazing and the restaurant and bar are amazing! The rooms are 5 STAR quality and every amenity you could ask for is there! Hotel was super quiet at night, very cozy, amazing! The decor in the hotel is pure awesome!
Karen, 2-night trip
Verified Hotels.com guest review