DoubleTree by Hilton Sacramento, Sacramento

This hotel was terrible- it needs a major overhaul. Chipping paint, scratched furniture, fridge was unplugged (seriously?) it felt more like a Red Lion motel and less like a Hilton property. The staff and guest support however was above reproach- they were friendly, polite, quick and responsive when we asked to change rooms or had to use the deposit ( no safe in the room?!?). Over all I’m very disappointed in this property and won’t be returning.

We booked two rooms (one with two double beds and the other with a single king), this review is based off of the room with the king bed. At first glance, the room had a good amount of space to move around, but then we noticed that the room was handicap accessible, meaning that the toilet and shower heads were not standard heights. I would have preferred that they asked if we wanted such a room, but by then it was too late and we needed to be up in a few hours to get back on the road. The ice machine on our floor did not work The bed was entirely too soft!. I like a softer bed, but when I sink into it, it is too soft. My wife has back issues and needs a firm mattress. It would be nice if there was information made available about the firmness of the mattresses. The pillows were so small, I prefer king size pillows when I have a king sized bed. The smell of marijuana coming into our room was over powering and kept waking us up. I know that this is not the fault of the hotel, but maybe an

We were there for a wedding reception in the California Room. It was spacious and comfortable for the number of people. It would have been nice to have name tags on the food.

Staff were friendly. Room was clean. Pool was outside and not heated.

It was amazing. You have beautiful rooms, amazing area and it’s also very comforting and peaceful