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Orlando Metropolitan Resort, Orlando

2.5 stars2.5 stars
8444 Austrian CourtOrlandoFL32819United States of America
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1.8 / 5
Room
Room needs to be improved
Location
Great location
WiFi
WiFi system needs upgrading
Service
Service could be improved
2324See all 2,324 Hotels.com reviews
From 1,491 reviewsTripAdvisor Traveller Rating

Orlando Metropolitan Resort, Orlando

from $36
  • Standard Queen Room Renovated, 2 Queen beds
  • Deluxe Room, 1 King Bed with Sofabed
  • Standard Room, 2 Queen Beds
  • Standard Deluxe Room
  • Standard Room, 2 Queen Beds, Accessible
  • Standard Queen Room Pet Friendly, 2 Queen beds
  • Deluxe Room, 2 Queen Beds, Courtyard View (Newly Renovated)
  • Guest Room, 2 Queen Beds Standard Breakfast Included
  • Deluxe Room, 1 King Bed with Sofabed, Courtyard View (Newly Renovated)
  • Deluxe Room, 2 Queen Beds
  • Guest Room, 2 Queen Beds Pet Friendly

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

  • Free theme park shuttle

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 70 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Tennis on site
  • Spa services on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Nightclub
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 7
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cargo Bay Grill - Onsite restaurant.

Orlando Metropolitan Resort, Orlando’s small print

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 70 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

1.8 /5 from 2324 reviews

Orlando Metropolitan Resort, Orlando
Fair2.0 / 5
I didn't bother to stay at the Metropolitan "Resort" because it looked run down. I stayed at the Allure "Resort" next door run by the same company and everyone I talked to said how bad the condition of the hotel was. Room was clean and quiet but both properties are really in sad shape. One guest at the Allure said they tried four rooms at the Metropolitan and none were good - in fact, the headboard on his bed fell off. Then he moved to the Allure which was in pretty poor condition. Staff was helpful but I would never recommend either property to anyone.
3 night business trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Terrible! I wouldn't recomend it. Dirty rooms, had to change my room three times cause the shower did not have hot water and on the other no shower curtain no extra bed as I requested and I did not have a good assistance for all of it. I will never come back to this hotel.
7 night family trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Lack of communication and poor customer service you can't use your cell phone inside room poor reception with all cell phone providers no wash clothes in the room housekeeping didn't have wash clothes low budget maintenance work and very noisy couldn't sleep at night
1 night trip with friends
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Hotel not able to provide the room paid for, refused to check in. Hotel staff not compassionate nor did they seem interested in customer needs. This property is old, smells like mold, do not recommend.
1 night family trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
If you like drug dealers and having your car broke
This is hands down the worst and most disgusting Hotel I've ever stayed at
2 night trip

See all reviews

Orlando Metropolitan Resort, Orlando

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