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Orlando Metropolitan Resort, Orlando

2.5 stars
8444 Austrian CourtOrlandoFL32819United States of America, 800-491-6126
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1.8 / 5
Service
Service could be improved
WiFi
WiFi system needs upgrading
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
2317See all 2,317 Hotels.com reviews
From 1,455 reviewsTripAdvisor Traveller Rating

Orlando Metropolitan Resort, Orlando

Hotel Info: 866-539-8117

from $38
  • Standard Queen Room Renovated, 2 Queen beds
  • Deluxe Room, 1 King Bed with Sofabed
  • Standard Room, 2 Queen Beds
  • Standard Deluxe Room
  • Standard Room, 2 Queen Beds, Accessible
  • Standard Queen Room Pet Friendly, 2 Queen beds
  • Deluxe Room, 2 Queen Beds, Courtyard View (Newly Renovated)
  • Guest Room, 2 Queen Beds Standard Breakfast Included
  • Deluxe Room, 1 King Bed with Sofabed, Courtyard View (Newly Renovated)
  • Deluxe Room, 2 Queen Beds
  • Guest Room, 2 Queen Beds Pet Friendly

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-out
This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within the local area will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

  • Free theme park shuttle

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Tennis on site
  • Spa services on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Nightclub
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 7
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cargo Bay Grill - Onsite restaurant.

Orlando Metropolitan Resort, Orlando’s small print

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

1.8 /5 from 2317 reviews

Orlando Metropolitan Resort, Orlando
Fair2.0 / 5
ugh.....
Prime location, old hotel in desperate need of renovations. What kind of hotel doesn't provide towels?!
2 night trip with friends
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Horrible
The check in area was closed and the windows were covered with brown paper. There was a sign to check in at the next door hotel. When I entered the parking lot, I felt that I needed a big gun. The area was dirty and there were people just hanging around yelling at each other. My room was on the pool side. The room was very dirty and there was not a comfortable chair to sit in. The bathroom was pitiful. The toilet bowl was covered in a brownish slime looking substance. I had one towel and nothing else. I was fully stocked with various shapes and sizes of roaches. I walked back over to the other hotel's reception area to get more towels and a hair dryer. The "breakfast buffet" was two types of bread and some Danish. That was it. There was constant noise as the "working women" and their "advisors" seemed to always be at odds. I stayed there because everything else in the area was booked. I would rather not visit the area than stay there again.
3 night business trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Dirty blancket Metropolitan
Hotel.com should inspection the hotel and refound me the night they charge me with out staying at that hotel...they dind care about it
4 night business trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
BED BUGS!!!!!!! Ahhhhhhh
This "resort" should be called a motel..... when I asked if there were bed bugs they said no with a smile on there Face, sure enough that night I wake up at 2 am to bed bugs... it was a nightmare... when I called the front desk for help the lady hung up on me... then finally a nice man came and helped move me to there "better" hotel... thank God!! This hotel has no luggage carts and no one to help carry stuff to your room not even for the elderly... I would not recommend this hotel at all... please save yourself a headache and go elsewhere..
2 night family trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Horrible changed rooms three times.
2 night romance trip

See all reviews

Orlando Metropolitan Resort, Orlando

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