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Orlando Metropolitan Resort, Orlando

2.5 stars
8444 Austrian CourtOrlandoFL32819United States of America, 800-491-6126
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  • Orlando, FL (MCO-Orlando Intl.) 20-min drive; 13.3 miles/21.3 km
  • Orlando, FL (SFB-Orlando Sanford Intl.) 45-min drive; 37.2 miles/59.8 km
  • Orlando Amtrak Station 17-min drive; 9.5 miles/15.3 km
  • Kissimmee Station 31-min drive; 14.1 miles/22.6 km
  • Free self parking
  • RV, bus, and truck parking (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
1.8 / 5
Service
Service could be improved
WiFi
WiFi system needs upgrading
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
2258See all 2,258 Hotels.com reviews
From 1,426 reviewsTripAdvisor Traveller Rating

Orlando Metropolitan Resort, Orlando

Hotel Info: 866-539-8117

from $39
  • Standard Queen Room Renovated, 2 Queen beds
  • Deluxe Room, 1 King Bed with Sofabed
  • Standard Room, 2 Queen Beds
  • Standard Deluxe Room
  • Standard Room, 2 Queen Beds, Accessible
  • Standard Queen Room Pet Friendly, 2 Queen beds
  • Deluxe Room, 2 Queen Beds, Courtyard View (Newly Renovated)
  • Guest Room, 2 Queen Beds Standard Breakfast Included
  • Deluxe Room, 1 King Bed with Sofabed, Courtyard View (Newly Renovated)
  • Deluxe Room, 2 Queen Beds
  • Guest Room, 2 Queen Beds Pet Friendly

At a glance

Key facts

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out
This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within the local area will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

  • Free theme park shuttle

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge of USD 30 per pet, per stay

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Nightclub
  • Health club
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 7
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cargo Bay Grill - Onsite restaurant.

Orlando Metropolitan Resort, Orlando’s small print

Also known as

  • Metropolitan Orlando
  • Metropolitan Orlando Resort
  • Metropolitan Resort
  • Metropolitan Resort Orlando
  • Orlando Metropolitan
  • Orlando Metropolitan Resort
  • Orlando Metropolitan Hotel Orlando

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 30

RV/bus/truck parking is available for an extra charge

Pets are allowed for an extra charge of USD 30 per pet, per stay

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

WiFi is available in public areas for USD 5 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

1.8 /5 from 2258 reviews

Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Bad
Bad bad bad bad
6 night business trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
No towels or wash cloths at all. Bathroom had someone else's dirty washcloth hanging in shower. Took 2 hours and a second call to the desk to get towels and still got no wash cloths. Called a 3rd time and got wash cloths. Housekeeping did not knock they just walked in. Front desk personel didn't even know their own housekeepers uniforms and it took almost an hour to figure out who the random person walking in my room was. Cute rooms and everything is decorated nice but that's about it.
1 night trip with friends
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Absolutely Disgusting!!!
When we arrived we couldn't find the lobby to check in.when we finally found it we checked in and went up to our room that I paid for in advanced that was supposed to be two queen beds and they were full the description said they have pull out sofa but they had none the pictures on the site were not what we received not even close to it the carpet was so nasty we kept our shoes on the head board had some kind of splatter substance on it which I didn't notice til the morning .the room had all of us with a stuffy nose and barley could breath through our nose when we woke up stains all over the carpet only one sheet on our beds with two pillows each .only two towels in our room .the hotel had weird people lurking around very late and it was very noisy when I called for sheets.extra towels and pillows because I have a family of five they said the would send it up I waited an hour and no one came .we went down stairs and ran into the maid and asked her for extras and she only gave us towels and told me to go to the front desk went up to the front the manager told me he will send some up same guy on the phone I told him we were gonna run and get a bite to eat because we had been driving all day and we were hungry and exhausted He said no problem when we get back to call the lobby and he will have someone bring some up .when we got back I called and he told me he only had one fitted sheet and no pillows that was house keeping who has it and they close at 11 which he never mentioned
1 night family trip
Orlando Metropolitan Resort, Orlando
Fair2.0 / 5
Affordable but no phone or no free wifi
We had house fire and needed aforadble place to stay stuff was friendly kept roof over or heads had cold shower one day never had enough towels for three people the free breakfast was toast and danishes and the breakfast buffet not worth the money worst part was no phone service and had to pay ten dollars a day for one device only for WiFi I recoend paying the extra 10 dollars for better hotel and free wifi
7 night family trip
Orlando Metropolitan Resort, Orlando
Poor1.0 / 5
Nightmare
To start off the pictures false advertisement the rooms smell like cat urine,there's no WiFI you can't use your phone inside of the room you have to stand outside, no refrigerator or ice machine you have to walk to allure no towels I don't recommend anyone to stay there this is an awful worst nightmare hotel !!
3 night family trip

See all reviews

Orlando Metropolitan Resort, Orlando

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