Congress Plaza Hotel in Chicago - Book on Hotels.com

See all properties

Save

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view

Overview
Rooms
Location
Amenities
Policies

3.5-star hotel with 2 restaurants, near Columbia College Chicago

7.4/10 Good

4,235 verified Hotels.com guest reviews

Property highlights

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Gym

520 South Michigan Avenue, Chicago, IL, 60605

Main amenities

Daily housekeeping
2 restaurants and 2 bars/lounges
Breakfast available
Fitness centre
Self parking
Room service
Coffee shop/cafe
Business centre
24-hour front desk
Front desk safe
ATM/banking services
Laundry service

For families

Children stay free
Fridge
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Premium TV channels

Room options

About this area

What's nearby

In Downtown Chicago
Art Institute of Chicago - 6 min walk
Millennium Park - 8 min walk
Lake Michigan - 13 min walk
Chicago Theatre - 17 min walk
Willis Tower - 17 min walk
Chicago Riverwalk - 18 min walk
Grant Park - 18 min walk
Field Museum of Natural History - 18 min walk
Michigan Avenue - 23 min walk
Soldier Field - 23 min walk

Getting around

Chicago Midway Airport (MDW) - 27 min drive
Chicago, IL (PWK-Chicago Executive) - 32 min drive
Chicago O'Hare International Airport (ORD) - 39 min drive
Chicago Van Buren Street Station - 2 min walk
Chicago Museum Campus-11th Street Station - 10 min walk
Millennium Station - 13 min walk
Harrison Station - 5 min walk
Harold Washington Library Station - 6 min walk
Jackson Station (Red Line) - 7 min walk

Restaurants

Buddy Guy's Legends - 5 min walk
Gazebo Restaurant at Grant Park - 1 min walk
Thai Spoon - 3 min walk
Wingstop - 4 min walk
Epic Burger - 4 min walk

About this property

Congress Plaza Hotel

Congress Plaza Hotel offers a great location, putting you within a short 10-minute walk of Millennium Park and Art Institute of Chicago. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Also, Grant Park and Soldier Field are a short five-minute drive away. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Harrison Station is 5 minutes and Harold Washington Library Station is 6 minutes.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

870 rooms
Arranged over 14 floors

Arriving/Leaving

Check-in time from 3:00 PM until 5:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Uncovered on-site self-parking (USD 58.00 per night)

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
2 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)

Travelling with children

Children stay for free (see details)

What to do

Shopping
Bike rentals nearby
Golfing nearby
Sailing nearby
Windsurfing nearby

Working away

Business centre
Meeting rooms
Conference space (50000 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike storage

Facilities

3 buildings/towers
Built in 1893
ATM/banking
Safe-deposit box at front desk
Fitness centre
Bike parking
100% renewable energy
At least 80% of lighting from LEDs
Banquet hall

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held shower heads

Room amenities

Be entertained

Television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout curtains
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Deep-soaking bath
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Phone

Food and drink

Fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Guidebooks/recommendations
Restaurant dining guide

Special features

Dining

Tavern Tap – This sports bar only serves breakfast.

Tavern Tap – On-site sports bar. Open selected days.

Fees & policies

Refundable deposits

Deposit: USD 25.00 per night

Optional extras

Full breakfast is offered for an extra charge of approximately USD 16 to 23 for adults and USD 12 to 18 for children
Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 59.00 (subject to availability)
Fridges are available for an additional charge

Children & extra beds

Rollaway beds are available for USD 20.0 per night

Parking

Uncovered self-parking costs USD 58.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Property Registration Number Hotel License,60605

Also known as

Congress Plaza Hotel Chicago

Congress Plaza Hotel

Congress Plaza Chicago

Congress Plaza

Congress Hotel Chicago

Hotel Congress Plaza

Congress Plaza Hotel Hotel

Congress Plaza Hotel Chicago

Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Does Congress Plaza Hotel offer free cancellation for a full refund?

Yes, Congress Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Congress Plaza Hotel?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Are pets allowed at Congress Plaza Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Congress Plaza Hotel?

Yes. Self-parking costs USD 58.00 per night.

What are the check-in and check-out times at Congress Plaza Hotel?

You can check in from 3:00 PM - 5:00 AM. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 59.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Congress Plaza Hotel and nearby?

Have fun with activities such as cycling, sailing and windsurfing, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars and a fitness centre.

Are there restaurants at or near Congress Plaza Hotel?

Yes, there are 2 on-site restaurants.

Does Congress Plaza Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Congress Plaza Hotel like?

Congress Plaza Hotel is in Downtown Chicago, a short 5-minute walk from Harrison Station and 8 minutes' walk from Millennium Park. Travellers say that this hotel is in a good location.

7.4

Good

7.5/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.7/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

9 June 2023

No issue with an old hotel, but it felt like the hotel had not been maintained for decades. The pieces in the room didn't match, bedding was uncomfortable, the carpet felt dirty and had stains and tears in it. The elevator display was crooked which was concerning, and often took multiple times to get a floor button to connect. The 1 of 2 treadmills in the gym that was not out of order consistently turned off every 3 or 4 minutes. I shared all of this with the front desk or calling operator and it didn't make a difference. For what I paid for my stay (well over $1000) it was disappointing compared to other options in the immediate area.