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Congress Plaza Hotel

Photo gallery for Congress Plaza Hotel

Exterior detail
2 restaurants, breakfast served
Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view

Overview of Congress Plaza Hotel

Congress Plaza Hotel

3.5 star property
3.5-star hotel with 2 restaurants, near Columbia College Chicago
7.4 out of 10 Good
7.4/10 Good

4,235 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
520 South Michigan Avenue, Chicago, IL, 60605
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Art Institute of Chicago - 6 min walk
  • Millennium Park - 8 min walk
  • Lake Michigan - 13 min walk
  • Chicago Theatre - 17 min walk
  • Willis Tower - 17 min walk
  • Chicago Riverwalk - 18 min walk
  • Grant Park - 18 min walk
  • Field Museum of Natural History - 18 min walk
  • Michigan Avenue - 23 min walk
  • Soldier Field - 23 min walk

Getting around

  • Chicago Midway Airport (MDW) - 27 min drive
  • Chicago, IL (PWK-Chicago Executive) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 39 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk


  • Buddy Guy's Legends - 5 min walk
  • Gazebo Restaurant at Grant Park - 1 min walk
  • Thai Spoon - 3 min walk
  • Wingstop - 4 min walk
  • Epic Burger - 4 min walk

About this property

Congress Plaza Hotel

Congress Plaza Hotel offers a great location, putting you within a short 10-minute walk of Millennium Park and Art Institute of Chicago. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Also, Grant Park and Soldier Field are a short five-minute drive away. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Harrison Station is 5 minutes and Harold Washington Library Station is 6 minutes.


English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 870 rooms
  • Arranged over 14 floors


  • Check-in time from 3:00 PM until 5:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Uncovered on-site self-parking (USD 58.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (50000 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage


  • 3 buildings/towers
  • Built in 1893
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Bike parking
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Banquet hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 59.00 (subject to availability)
  • Fridges are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night


  • Uncovered self-parking costs USD 58.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number Hotel License,60605

Also known as

Congress Plaza Hotel Chicago
Congress Plaza Hotel
Congress Plaza Chicago
Congress Plaza
Congress Hotel Chicago
Hotel Congress Plaza
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Does Congress Plaza Hotel offer free cancellation for a full refund?
Yes, Congress Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Congress Plaza Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Congress Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Congress Plaza Hotel?
Yes. Self-parking costs USD 58.00 per night.
What are the check-in and check-out times at Congress Plaza Hotel?
You can check in from 3:00 PM - 5:00 AM. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 59.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Congress Plaza Hotel and nearby?
Have fun with activities such as cycling, sailing and windsurfing, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars and a fitness centre.
Are there restaurants at or near Congress Plaza Hotel?
Yes, there are 2 on-site restaurants.
Does Congress Plaza Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Congress Plaza Hotel like?
Congress Plaza Hotel is in Downtown Chicago, a short 5-minute walk from Harrison Station and 8 minutes' walk from Millennium Park. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




2/10 Poor

No issue with an old hotel, but it felt like the hotel had not been maintained for decades. The pieces in the room didn't match, bedding was uncomfortable, the carpet felt dirty and had stains and tears in it. The elevator display was crooked which was concerning, and often took multiple times to get a floor button to connect. The 1 of 2 treadmills in the gym that was not out of order consistently turned off every 3 or 4 minutes. I shared all of this with the front desk or calling operator and it didn't make a difference. For what I paid for my stay (well over $1000) it was disappointing compared to other options in the immediate area.
Brett, 4-night business trip
Verified guest review

6/10 Good

Shawn, 1-night family trip
Verified guest review

10/10 Exceptional

Derek, 1-night trip
Verified guest review

2/10 Poor

Stay Far Away!
106 Cheap for a Reason! Review of The Congress Plaza Hotel & Convention Center Reviewed 2 days ago I don't even know where to start. First, if you're reading reviews - take all of these to heart and set your expectations correctly. The ones saying the staff is the absolute rudest you'll ever come across isn't an exaggeration. Cheking in was a horrendeous exerpience on a busy concert weekend. It's not like the city doesn't ever see crowds of this magnatude for a concert to explain this insanity. Check-in line was TWO HOURS at a minimum, wrapped all the way around the lobby, down the grand hallway and out the door. When talking with the front desk prior to check in, simple questions were met with utter disgust that they were being bothered in any way. When we needed to add another person's name to the reservation via phone call, even then it was the most unhelpful people answering the phones. The hotel itself is historic and you can see the beautiful original elements throughout the property, but it's been hacked up, patched up, painted over and then redecorated by what looks like a teenage boy with LED lightup headboards. It was so bizzare. The old charm is hard to find, sadly. If you're lucky to get a room facing the park, it's going to be the best part of your stay - but that's about the best thing you can hope for at this property. If you book, try your darndest to book a lake view room.
Katy, 1-night trip with friends
Verified guest review

6/10 Good

Kyndall, 1-night trip
Verified guest review

8/10 Very good

Check in was horrible
It was a busy weekend, but waiting in line 40 minutes to check in is ridiculous. They also need on site food options for late at night. I paid for the balance of my stay at check in but they wouldn't give me a receipt.
2-night trip
Verified guest review

6/10 Good

Julie, 1-night trip with friends
Verified guest review

8/10 Very good

The hotel is beautiful for it's age. The rooms are really spacious. It looks old, but fits the hotel. Staff was all nice. I would not eat at the restaurant at the hotel unless you have lot's of time. The food was good, but they had no idea what was going on. They were kinda rude also. I would stay at this hotel again. Love the character. If your looking for a high top hotel this might not be for you.
Lisa, 1-night family trip
Verified guest review

10/10 Exceptional

Kellie, 2-night trip
Verified guest review

8/10 Very good

Channing, 1-night trip with friends
Verified guest review