Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Congress Plaza Hotel, Chicago

3.5-star3.5 stars
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.4
Location
Great location
Service
Fantastic service
Room
Room is all right
Vibe
Decent vibe
4580See all 4,580 Hotels.com reviews
From 3,265 reviews

TripAdvisor Traveller Rating

Congress Plaza Hotel, Chicago

from $84
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite

What’s around Congress Plaza Hotel, Chicago

Top spots nearby

Recommended by this property

  • Auditorium Building and Theatre (2-minute walk)
  • Columbia College Chicago (2-minute walk)
  • Museum of Contemporary Photography (2-minute walk)
  • Fine Arts Building (2-minute walk)
  • Buckingham Fountain (3-minute walk)
  • Harold Washington Library Center (3-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1893
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel, Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 44.00 per day with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Good 7.4 From 4,580 reviews

Poor 2.0
very old, very poor service, food too expensive for its quality, elevators do not work, very confusing to find the room, etc.
Gil, usBusiness trip
Poor 2.0
Not the best stay
The towels were dirty and the elevator was out and not available, when you stay on the 11th floor; 22 flights of stairs isn't viable. The staff was really rude so I highly recommend if you can't update the hotel work on little things to impress the guests.
Tracey, usBusiness trip
Exceptional 10.0
Chicago GoFest 2019
The hotel itself was great, however it is an older building and the rooms need some remodeling and updating, it is definitely showing signs of age and wear. A complete remodel would do wonders for the old hotel.
Chad, usRomance trip
Exceptional 10.0
PoGo Chicago trip
Nice beds , beautiful location , overall amazing trip
Rader, usTrip with friends
Very Good 8.0
Our stay was great with two outstanding experiences, the service was great and the room was very quiet. I requested a quiet room and we really appreciated how quiet ours was.
ESTELLA, usTrip with friends

Congress Plaza Hotel, Chicago

Is the description of this hotel not correct? Tell us