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1 room, 2 adults

Congress Plaza Hotel, Chicago

3.5-star3.5 stars
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.2
Location
Great location
Service
Fantastic service
Room
Room is all right
Vibe
Decent vibe
4444See all 4,444 Hotels.com reviews
From 3,234 reviews

TripAdvisor Traveller Rating

Congress Plaza Hotel, Chicago

from $110
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite

What’s around Congress Plaza Hotel, Chicago

Top spots nearby

Recommended by this property

  • Auditorium Building and Theatre (2-minute walk)
  • Columbia College Chicago (2-minute walk)
  • Museum of Contemporary Photography (2-minute walk)
  • Fine Arts Building (2-minute walk)
  • Buckingham Fountain (3-minute walk)
  • Harold Washington Library Center (3-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming, and video chat

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1893
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel, Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 44.00 per day with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 4,444 reviews

Very Good 8.0
Close to main attractions, however, rooms did not match photos as in photos hotel seemed upgraded. Rooms need to be upgraded, however, good price nice area.
Aileen, us1 night trip with friends
Very Good 8.0
Good stay, but updates to wing still needed
My stay was good. Staff were friendly. My stay was only a 2 night stay so I opted out of room service. Some things to mention: The room I was in was well updated except for the air conditioner. Did not work at all. I visited when it was cold so not a huge issue as I was able to open the window to cool down the room but if it had been summer I would have asked to change rooms. The part of the building I stayed in was pretty old. The room it’s self was updated but the elevator was a closet & had a weird smell as did the hallway. Also, I drank one of the waters offered but when I checked my bill 2 were charged to me. It was an easy fix to call but still had to take time out of my day to resolve this issue. Overall good stay but the buckingham (I think that’s the wing I stayed in) needs some more updating.
us2 night trip
Exceptional 10.0
Would stay again
The hotel is beautiful. The rooms are clean and comfortable. The staff are helpful and courteous.
Susan, usFamily trip
Fair 4.0
If comfort matters, don’t book here!
When I first walked into the room, all the curtains were open and the sun was beating into our room heating it up like a sauna. There were two AC units. I turned both of them onto high cool and they barely blew air around, never mind cool it down. There was a spring attachment on the top of the door to make it auto close as this is a regular door you would find in a house, not a metal one like in most hotels. Unbeknownst to me, if you open the door too much, the spring locks in the open position and you can’t close it unless you manually push it back...but I wouldn’t have known that. So I found out when i was running late on my way to a show and the door wouldn’t close. Luckily, they sent someone up relatively quickly. But this seems like something they either should fix or at the very least warn their patrons about. The shower was half the width of a normal tub/shower. I couldn’t lift my arms at all. Even the showers in Europe have more space. If you like comfort when showering...this is not the hotel for you. Honestly for the amount of money this room cost, (and at a discount!) I expected better. 10/10 would NOT book again.
Lisa, us1 night trip with friends
Exceptional 10.0
Excellent value-incredible views
We had a wonderful stay at the Congress Hotel. The lake view room had amazing views and the food at Rafael was great. The room was nice and clean and the staff was friendly. A very good value and I highly recommend.
Michael, usFamily trip

Congress Plaza Hotel, Chicago

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