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Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

4 stars4 stars
8787 Keystone CrossingIndianapolisIN46240United States of America, 855-239-9480
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
WiFi
Regular internet service
355See all 355 Hotels.com reviews
From 880 reviewsTripAdvisor Traveller Rating

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

Hotel Info: 855-239-9480

from $110
  • Club Room, Business Lounge Access
  • Club Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Club Room, 1 King Bed with Sofa bed
  • Traditional Double Room, 2 Double Beds
  • Traditional Room, 2 Double Beds
  • Traditional Room
  • Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Restrictions apply *

  • Pets stay free (dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Indianapolis Sheraton Keystone
  • Sheraton Keystone Crossing
  • Keystone Crossing Sheraton
  • Keystone Hotel Indianapolis
  • Keystone Sheraton Indianapolis
  • Sheraton Hotel Keystone Crossing
  • Sheraton Hotel Keystone Indianapolis
  • Sheraton Indianapolis Hotel Keystone Crossing
  • Sheraton Indianapolis Keystone
  • Sheraton Indianapolis Keystone Crossing

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75

Valet parking costs USD 18 per night with in/out privileges

Refrigerators are available for USD 25 per night

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per night (rates may vary)

Wired Internet access is available in public areas for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 33
  • Conference space
  • Meeting rooms 23
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis’s small print

Also known as

  • Indianapolis Sheraton Keystone
  • Sheraton Keystone Crossing
  • Keystone Crossing Sheraton
  • Keystone Hotel Indianapolis
  • Keystone Sheraton Indianapolis
  • Sheraton Hotel Keystone Crossing
  • Sheraton Hotel Keystone Indianapolis
  • Sheraton Indianapolis Hotel Keystone Crossing
  • Sheraton Indianapolis Keystone
  • Sheraton Indianapolis Keystone Crossing

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75

Valet parking costs USD 18 per night with in/out privileges

Refrigerators are available for USD 25 per night

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per night (rates may vary)

Wired Internet access is available in public areas for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

Landmarks

  • In Carmel - North Indianapolis
  • Fashion Mall at Keystone (0.2 mi / 0.3 km)
  • Fastimes Indoor Karting (2.4 mi / 3.8 km)
  • Castleton Square (2.8 mi / 4.4 km)
  • Children's Museum of Indianapolis (8.9 mi / 14.3 km)
  • Glendale Town Center (3.8 mi / 6.2 km)

Getting around

  • Indianapolis Station 26-min drive
  • Indianapolis, IN (IND-Indianapolis Intl.) 37-min drive
  • Free self parking
  • Valet parking (surcharge)

Recent reviews

Excellent 4.2 /5 from 355 reviews

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Outstanding5.0 / 5
Indy north.
Good location for arrival and access to theater and restaurants. Free nearby parking a plus.
1 night family trip
Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Outstanding5.0 / 5
Soccer Tournament Weekend
The hotel was great. The only problem I had was with the reservation. I booked two rooms at the same time. I called the hotel to verify I had two rooms on the same floor. I had paid for to rooms with two beds. In order to get them on the same floor, we had to change one room to a king with a sofa sleeper. The person I talked to at first was not very polite. But we worked it out. I just wish the reservations for more than one room were not split, so the hotel realizes you would like to be together. I liked this hotel and the price so much that I am staying here again this weekend.
1 night family trip
Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Excellent4.0 / 5
Nice hotel, but a mixed bag
The hotel is attractive, but the bathrooms need renovation. The staff is friendly. The workout room is large and well-equipped. There are good restaurants within walking distance, but most of them are pricey. Many other less expensive food options are a short drive away. Downtown Indianapolis is a considerable distance away, but highway access is close by. This Sheraton is connected to a very nice, high-end shopping mall and another, larger mall is down the street. The two malls produce a traffic mess, especially during the holiday season.
3 night business trip
Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Good3.0 / 5
Problems, but staff fixed it.
The breakfast that was included was supposed to start at 6 according to the site, but didn't start until 7 and when we got there right at 7, there was nothing ready to eat. Fortunately, the staff allowed us to use the buffet in the lobby that had to be paid for so it worked out. On another note, the pull out had not had its sheets changed from the last tenant, but once again the staff remedied the problem within minutes of my complaint.
1 night family trip
Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Excellent4.0 / 5
This hotel is fine for a weekend shopping trip. It gets worn down by family travel and rambunctious kids and is beginning to show the wear--it's been a venerable and reliable northside hotel for a long time. So, it's highly functional but not a luxury hotel. Club level breakfast was OK. Service in the bar was excellent--two very good servers working on Saturday night and they were very busy. Can't beat free parking, either.
1 night romance trip

See all reviews

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

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