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Holiday Inn Express & Suites Ottawa, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa, an IHG Hotel

Exterior
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby

Overview of Holiday Inn Express & Suites Ottawa, an IHG Hotel

Holiday Inn Express & Suites Ottawa, an IHG Hotel

2.5 star property
No-frills hotel in Ottawa

9.2/10 Superb

280 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
2850 Columbus Street, Ottawa, IL, 61350
Main amenities
  • 24-hour front desk
  • Business centre
  • Daily housekeeping
  • Fitness centre
  • Meeting room
  • Self-serve laundry
  • Vending machine
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Microwave
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Starved Rock State Park - 13 min drive

Restaurants

  • McDonald's - 2 min drive
  • Culver's - 5 min walk
  • Casey's General Store - 2 min drive
  • Cracker Barrel - 14 min walk
  • Wendy's - 2 min drive
Map

About this property

Holiday Inn Express & Suites Ottawa, an IHG Hotel

Enjoy your visit to Ottawa with a stay at Holiday Inn Express & Suites Ottawa, an IHG Hotel. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Fitness centre
  • Swimming pool

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • Closed-captioned TV
  • In-room accessibility (selected rooms)
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Connecting/adjoining rooms available
  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Express Suites Ottawa
Holiday Inn Express & Suites Ottawa, an IHG Hotel Hotel
Holiday Inn Express & Suites Ottawa, an IHG Hotel Ottawa
Holiday Inn Express & Suites Ottawa, an IHG Hotel Hotel Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa, an IHG Hotel?
You can check in from 3:00 PM - 5:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Ottawa, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The place was amazing and staff was very friendly.
Darlene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ingrid, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elisabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk clerk was very pleasant and knowledgeable.
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The gym door only worked 1 of 5 times. This was an issue.
Jon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Friendly staff and very clean facility. Room was comfortable.
Melissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and well tended-to. Super comfy bed and beautiful room.
Tina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very Good Hotel Near Starved Rock
Clean, comfortable hotel with spacious rooms and good beds. Very good breakfast spread for a standard hotel, though they could have had more or fresher fruit. The window shades left the room very dark (which I consider a plus - some hotel windows let in way too much morning light). Good bathroom, rooms were quiet.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, new and nice property. Beds were very comfortable as well.
Bradley, 1-night family trip
Verified Expedia guest review