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Omni Charlotte Hotel, Charlotte

4 stars
132 E Trade StCharlotteNC28202United States of America, ‏800-491-6126
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Excellent4.1 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Comfort
Uncomfortable
707See all 707 Hotels.com reviews
From 1,659 reviewsTripAdvisor Traveller Rating

Omni Charlotte Hotel, Charlotte

Hotel Info: 866-539-8117

from $143
  • Premier Room, 2 Double Beds
  • Premier Executive Room 1 King Bed
  • Deluxe Room with Roll in Shower
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 374 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Charlotte Hotel
  • Charlotte Omni
  • Charlotte Omni Hotel
  • Hotel Omni Charlotte
  • Omni Charlotte
  • Omni Charlotte Hotel
  • Omni Hotel Charlotte

Policies

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Valet parking costs USD 24.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 9 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Trade - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Omni Charlotte Hotel, Charlotte’s small print

Also known as

  • Charlotte Hotel
  • Charlotte Omni
  • Charlotte Omni Hotel
  • Hotel Omni Charlotte
  • Omni Charlotte
  • Omni Charlotte Hotel
  • Omni Hotel Charlotte

Policies

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Valet parking costs USD 24.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 9 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 707 reviews

Omni Charlotte Hotel, Charlotte
Excellent4.0 / 5
Clean, Convenient Stay
OmniCharlotte is incredibly convenient. The hotel isn't the most modern, but it is clean and comfortable. Our room was facing the pool, so it was louder at night, but it didn't really bother us. If you drive, be prepared to valet park your car because that's pretty much the only option. I would stay again--primarily because of the convenience and comfort of the room.
1 night romance trip
Omni Charlotte Hotel, Charlotte
Fair2.0 / 5
Horrible hotel
The room was so bad, we didn't stay. It smelled like cigarettes. When I asked for a roll away bed, I was told the room was too small, yet the website stated the room was large enough for 4-6 people. The bathroom had black mold growing in the corners. I will never book a room with Omni again.
1 night family trip
Omni Charlotte Hotel, Charlotte
Good3.0 / 5
New bedding and pillows needed
We were disappointed in the hotel stay the omni is dated and the bed comfort was awful. Flat pillows and lumpy bed made for a rough night of sleeping. When I pay nearly 200 dollars I hope for the comforts of a nice hotel.
1 night romance trip
Omni Charlotte Hotel, Charlotte
Good3.0 / 5
Unsatisfactory
Checked in Thursday night checked out Sunday room was never cleaned beds were never made towels never replenished garbage never emptied found empty co2 cartridges on floor near bed
4 night family trip
Omni Charlotte Hotel, Charlotte
Poor1.0 / 5
Bed bugs
I am outraged at our stay here at your hotel. We booked 2 rooms well over $800 We complained about bed bugs showed the girl at the desk proof. Having spent our money here and she wouldnt issue am immediate refund and there not being any other available hotel in the area we got ate up by bed bugs! Not only are we scratching all the way home. We come out of the hotel after checking out and a truck has us blocked in. The girl at the front desk claims to call a tow truck and the police. Neither came! We sat for 4 hours! no breakfast! No complementary drinks nothing! I have never had service like this. I have never issued a complaint.
2 night family trip

See all reviews

Omni Charlotte Hotel, Charlotte

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