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The Strathallan - a DoubleTree by Hilton, Rochester

3 stars3 stars
550 East AveRochesterNY14607United States of America, 855-239-9478
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Excellent4.3 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Food
Delicious food
120See all 120 Hotels.com reviews
From 883 reviewsTripAdvisor Traveller Rating

The Strathallan - a DoubleTree by Hilton, Rochester

Hotel Info: 855-239-9478

from $179
  • Two Queens Two Room Suite
  • Deluxe Suite, 1 King Bed, Balcony
  • Standard Room, 2 Queen Beds
  • King Two Room Kitchen Suite
  • Standard Room, 1 King Bed, Accessible
  • Deluxe Suite, 1 King Bed, Balcony
  • King Two Room Suite
  • Standard Room, 1 Queen Bed, Accessible
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed
  • One Bedroom Suite
  • Suite, 1 Queen Bed
  • Studio Suite
  • Suite, 2 Queen Beds, Accessible
  • Suite, 2 Queen Beds, Accessible
  • Suite, 1 King Bed, Accessible
  • Suite, 2 Queen Beds
  • Deluxe Suite
  • Queen Bed
  • Suite, 1 King Bed, Balcony
  • Deluxe One Bedroom Suite

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • DoubleTree Strathallan
  • Strathallan DoubleTree
  • Strathallan DoubleTree Hilton Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between USD 5 and USD 40 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6100
  • Conference space size (meters) - 567
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1978
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

CHAR Steak and Lounge - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Strathallan - a DoubleTree by Hilton, Rochester’s small print

Also known as

  • DoubleTree Strathallan
  • Strathallan DoubleTree
  • Strathallan DoubleTree Hilton Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between USD 5 and USD 40 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 120 reviews

The Strathallan - a DoubleTree by Hilton, Rochester
Excellent4.0 / 5
Very nice but not perfect.
The Strathallan is an upscale hotel. Everyone is friendly and helpful. Scheduling the hotel shuttle was easy and the restaurant has great food. However, I was put in a handicapped room and I am not handicapped and the hotel was not at full capacity. It seems I was put in a handicapped room because I booked through hotels.com. This was a problem because the shower had no boundary for shower splash under the curtain. The floor is always covered with water when you get out of the shower, the mat gets soaked. Not very safe. I had left over food from a dinner and I wanted to have it for breakfast the next morning. For some reason the refrigerator cold setting was set to the lowest temperature, my food was frozen in the morning. It ruined my breakfast and I had to go out again for a meal with not much time in my schedule before getting to my workshop.
3 night trip
The Strathallan - a DoubleTree by Hilton, Rochester
Fair2.0 / 5
Normally a 10 but this time barely a 5.
We were on the second floor, directly above the restaurant. Starting at about 5 am it sounded and felt (yes, the bed and walls shook), like there was construction going on below us. All of this happened several hours happened after a police presence and fight right outside the front door. I have stayed there before so I was very disappointed this time. Comfort wise they are awesome, food and drink wise they are delectable, however I will never accept a 2nd floor front of the hotel room again due to the noise and result of a lack of sleep it caused. We also requested conjoined rooms via the reservation and when I called to confirm the reservation. Upon arrival, no such room was available to us.
1 night romance trip
The Strathallan - a DoubleTree by Hilton, Rochester
Outstanding5.0 / 5
Great place too stay
Rooms are beautiful and very cozy. Whole hotels is nicely remodeled
1 night trip with friends
The Strathallan - a DoubleTree by Hilton, Rochester
Outstanding5.0 / 5
Wind storm 2017
We arrived st the hotel after having confirmed our reservation through hotels.com. There were NO empty rooms and a call to hotels.com was not helpful. Thousands in our area were without power and all area hotels were at full capacity. The team on the front desk that night were very helpful - they found an apartment down the street to put us in, secured us a room for the next day at a reduced rate and we were checked in early the following day. Excellent service in every area of the hotel, very clean and very friendly and helpful staff! Thank you!
1 night family trip
The Strathallan - a DoubleTree by Hilton, Rochester
Excellent4.0 / 5
Nice stay in a classic hotel.
The Stathallan is a Rochester classic hotel. We were warmly greeted with a smile and warm chocolate chip cookies. The rooms was clean and comfortable.The restaurant was okay. I didn't get to use the fitness facilities - the gym was basic, I'm a swimmer so the pool length was very short for me to get n adequate work out. Alas we did not have time to use the spa as well. It was a good meeting point for my wife and I to meet our daughter and her husband. We would stay here again.
3 night family trip

See all reviews

The Strathallan - a DoubleTree by Hilton, Rochester

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