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All properties in New Orleans, Louisiana, United States of America

Bienville House, New Orleans

3.5-star3.5 stars
320 Decatur St, New Orleans, LA, 70130, United States of America

Boutique hotel with outdoor pool, near Canal Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,048 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
Service
Fantastic service
Room
Great room

Bienville House, New Orleans

from $119
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Standard Room, 1 King Bed
  • SunDeck Double
  • Suite (French Quarter)
  • Superior King Salon
  • Suite (Interior)
  • Superior Room, 2 Double Beds, Balcony
  • Superior Room, 1 King Bed, Balcony

What’s around Bienville House, New Orleans

Landmarks

  • In French Quarter
  • Canal Street - 2 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Cafe Du Monde - 6 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • French Market - 9 min walk
  • Frenchmen Street - 14 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive
  • New Orleans Union Passenger Terminal - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out
This hotel will enact the following Mardi Gras policies for February 9, 2018 through February 13, 2018: Each guest must register with the hotel and receive a wristband.Please make sure you bring your confirmation letter with you to check in. A wristband is required for room access and additional wristbands or lost/stolen wristbands may be purchased at the Front Desk for $25.00 each. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Bienville House, New Orleans’s small print

Also known as

  • Bienville
  • Bienville House
  • Bienville House Hotel
  • Bienville House Hotel New Orleans
  • Bienville House New Orleans
  • Bienville Hotel New Orleans
  • Bienville New Orleans

Policies

  • Pool access available from 10 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Pet deposit: USD 100 per stay

    Optional extras

    Valet parking costs USD 45.3 per night with in/out privileges

    Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 637 reviews

    Very Good 8.0
    Great staff and location. Maintenance needs work.
    It was our first visit to this hotel and we were for the most part pleased. The main reason we enjoyed staying here is due in large part to Cynthia at the Front desk. She gave us a warm and welcoming greeting upon our arrival and made us feel so special during our stay. She was always excited to see us as we came and went during the day. She remembered our names and genuinely cared about our visit to the area. Cynthia is an exceptional representative of the hotel and will keep people coming back. Our room was stuffy and humid and turning the AC down didn’t seem to help. Our room was never cleaned on the second day and when housekeeping came by, it was late in the afternoon and we were resting so we declined service. It was a first for us staying at a hotel where room service wasn't completed. The staff at breakfast were also friendly and hospitable. We enjoyed them very much. While we loved our room and especially the bathroom, the hotel could use a little refreshing of paint and the carpets and floors could use vacuuming and steam cleaning. While we liked the location of your hotel and the staff, cleanliness is a sticking point for us along with working AC, so I’m not sure this would be our first choice on our next visit.
    us2 night family trip
    Good 6.0
    Little disappointed
    I loved the private sitting area in front of room door. . Carpet needs cleaning in room and bed was slanted. Bathroom grout stained with rust. It also took a hour for the valet to bring my vehicle at check out. Breakfast was disappointing, not many choices. Night front desk lady was very sweet and we enjoyed talking to her.
    us2 night trip with friends
    Very Good 8.0
    Nice Stay But You May or May Not Get Your Desired
    We booked a double balcony room and did not receive it. The front desk clerk attempted to compensate us and moved us to a suite. We're grateful but it definitely damped our stay.
    Olandria, us1 night romance trip
    Exceptional 10.0
    Pleasantly surprised with the hotel. The staff was welcoming and the service was great. Would definitely stay here again. It is right at the edge of the French Quarter but close enough to all the nightlife and to fully experience the beauty of the the French Quarter.
    Raphael, us4 night business trip
    Very Good 8.0
    Stay was good. However, at check out, I spent 20 minutes trying to find the person at the front counter.
    Giles, usTrip with friends

    Bienville House, New Orleans

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