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All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

Bienville House, New Orleans

3.5-star3.5 stars
320 Decatur St, New Orleans, LA, 70130, United States of America

Boutique hotel with outdoor pool, near Canal Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,082 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Vibe
Awesome vibe
Pool
Great pool
Service
Fantastic service

Bienville House, New Orleans

from $139
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Standard Room, 1 King Bed
  • SunDeck Double
  • Suite (French Quarter)
  • Superior King Salon
  • Suite (Interior)
  • Superior Room, 2 Double Beds, Balcony
  • Superior Room, 1 King Bed, Balcony

What’s around Bienville House, New Orleans

Landmarks

  • In French Quarter
  • Canal Street - 2 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Cafe Du Monde - 6 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • French Market - 9 min walk
  • Frenchmen Street - 14 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive
  • New Orleans Union Passenger Terminal - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out
This hotel will enact the following Mardi Gras policies for February 9, 2018 through February 13, 2018: Each guest must register with the hotel and receive a wristband.Please make sure you bring your confirmation letter with you to check in. A wristband is required for room access and additional wristbands or lost/stolen wristbands may be purchased at the Front Desk for $25.00 each. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Bienville House, New Orleans’s small print

Also known as

  • Bienville
  • Bienville House Hotel New Orleans
  • Bienville House
  • Bienville House Hotel
  • Bienville House Hotel New Orleans
  • Bienville House New Orleans
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans

Policies

  • Pool access available from 10 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Pet deposit: USD 100 per stay

    Optional extras

    Valet parking costs USD 45.3 per night with in/out privileges

    Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 738 reviews

    Exceptional 10.0
    The place was amazing... the only thing I could think of as anything they could fix would be is a new mattress
    Thomas, us1 night romance trip
    Good 6.0
    I thought the hotel was beautiful. We got there early and weren’t expecting to be able to get in. We were early after all. But, we were also expecting to check in by 4. We walked around the city for a few hours, came back to the hotel at 3 but were still not able to access our room until well after 4:30. Couple that with the fact that when we asked for a late check out that Sunday, we were told that wasn’t an option. Other than those hiccups, no bathtub, and a barking dog down the hall, we LOVED our visit to New Orleans.
    Alisha, us3 night trip
    Exceptional 10.0
    Love love love
    Loved it
    Julian, us3 night trip
    Good 6.0
    Hot and Unhappy
    Initially I thought our stay was going to be amazing because of the location, the history and the price. But as soon as we arrived, the lady at the front desk was rude to me. I kind of barked back at her and she immediately became a little more friendly. She must have realized I wasn’t the one to be messed with. When we got up to our room, it was hot inside. So I messed with the thermostat and it didn’t seem to fix the problem so I called the front desk and explained. They sent up a “engineer” and he supposedly fixed the problem and was going to bring up some fans but never did. We left the room to party on Bourbon St and when we returned 6 hours later the room was even hotter. Again I called front desk and no one answered so I had to go down there and complain in person. It was 2am and the front desk lady was not even there. Finally she came and she moved us to another room but not before being very rude as well. It seemed the only one that was friendly was Wilson. The night security guard. They gave us another room that was a bit cooler but we had to move all of our belongings at 2am not to mention we had been drinking for 5 hours. Wasn’t pleasant at all. For the $520 dollars we spent it was not worth it and I wouldn’t recommend it to anyone.
    Javier, us2 night trip
    Poor 2.0
    Very low standard!!
    We booked a room for 2 adults and 1 baby, room was extremely small, even for a standard room, smelled like mold and overpriced! This hotel is overated and overpriced! Parking is 40$ a night??!? This hotel sets an extremely low standard, do yourself a favor and dont book it!!
    Oren, us1 night family trip

    Bienville House, New Orleans

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