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Hilton Osaka, Osaka

4.5 stars4.5 stars
8-8, Umeda 1-chomeKita-ku, OsakaOsaka-fu530-0001Japan, 855-239-9397
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Excellent4.3 / 5
Room
Great room
Location
Great location
Cleanliness
Clean
Service
Fantastic service
436See all 436 Hotels.com reviews
From 1,876 reviewsTripAdvisor Traveller Rating

Hilton Osaka, Osaka

Hotel Info: 855-239-9397

from $178
  • Queen Room
  • Twin Executive Room
  • Twin Hilton Room
  • King Deluxe Room
  • King Hilton Room
  • Twin Deluxe Room
  • Presidential Suite
  • King Executive Suite
  • Classic Room
  • King, Executive Suite
  • King, Executive Suite
  • Suite, 1 King Bed
  • Suite
  • King, Executive Room
  • Executive Suite
  • Executive Twin Room
  • King Hilton, Room
  • Queen Hilton, Room
  • Hilton, Twin Room
  • Suite (Japanese Style)
  • King Deluxe, Room
  • Deluxe Twin Room
  • King Executive Room
  • Queen Deluxe Room
  • Queen Hilton, Room

At a glance

Key facts

Hotel size

  • This hotel has 527 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free wired Internet access in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Hilton Hotel Osaka
  • Hilton Osaka
  • Osaka Hilton
  • Hilton International Osaka
  • Hilton Osaka Hotel Osaka
  • Osaka Hilton International
  • Hilton Osaka Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 3150 per night

Buffet breakfast is offered for an extra charge of JPY 3000 for adults and JPY 2100 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 1550 per person (one way)

Airport shuttle service for children costs JPY 780 (one-way)

WiFi is available in guestrooms for JPY 1000 per night (rates may vary)

WiFi is available in public areas for JPY 1000 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Sauna
Working away
  • Conference space
  • Meeting rooms 16
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Genji - This restaurant serves lunch and dinner.

Windows on the world - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Checkers - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

Myplace Café & Bar - This cafe specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Hilton Osaka, Osaka’s small print

Also known as

  • Hilton Hotel Osaka
  • Hilton Osaka
  • Osaka Hilton
  • Hilton International Osaka
  • Hilton Osaka Hotel Osaka
  • Osaka Hilton International
  • Hilton Osaka Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 3150 per night

Buffet breakfast is offered for an extra charge of JPY 3000 for adults and JPY 2100 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 1550 per person (one way)

Airport shuttle service for children costs JPY 780 (one-way)

WiFi is available in guestrooms for JPY 1000 per night (rates may vary)

WiFi is available in public areas for JPY 1000 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hilton Osaka, Osaka

Landmarks

  • In Kita
  • Osaka Science Museum (0.8 mi / 1.3 km)
  • Umeda Sky Building (0.7 mi / 1.1 km)
  • Osaka Castle (2.7 mi / 4.3 km)
  • Mint Museum (1.9 mi / 3 km)
  • Shinsaibashi Shopping Arcade (2 mi / 3.2 km)

Getting around

  • Osaka (ITM-Itami) 18-min drive
  • Kobe (UKB) 56-min drive
  • Osaka (KIX-Kansai Intl.) 57-min drive
  • Airport shuttle
  • Osaka Umeda Station 4-min walk
  • Osaka Station 5-min walk
  • Osaka Fukushima Station 12-min walk
  • Nishi-Umieda Station 3-min walk
  • Higashi-Umeda Station 6-min walk
  • Umeda Station 11-min walk
  • Self parking (surcharge)

Recent reviews

Excellent 4.3 /5 from 436 reviews

Hilton Osaka, Osaka
Excellent4.0 / 5
A disappointing stay at the Hilton Osaka
We were severely disappointed in our dtay at this reputable chain hotel. It took ages to book in. We should have expected something was wrong when we were placed on different floors, our friends were told to wait an additional nano second as for the room to be ready. During the next day, our friends found out that they had been given a smoker's room while we had specially requested a non-smoking room as our friend had had an operation for a dreaded disease. The hotel had placed ashtrays with matches in his room. He went to reception to complain and was given a "sorry" by the staff. He told us about his woeful experience as we had made the reservations. I wrote a letter to the management, followed up by an e-mail to the manager explaining my friend's condition. What happened was ludicrous. At 22h00 someone pitched up to have him upgraded! He was already asleep when they made this ridiculous gesture. Because of the letter I wrote, we and the Bergenthuins received written apologies on the morning of our departure? Do you think this matter was properly dealt with? The rooms were spacious, lovely furniture, twin beds and a line of sophas as well. Large cupboard space with everything you require as a traveller. But, there was no coffee or teamaker as you would find in any of hotels of equal standing. The cleaning service was hopeless. At 16h00 our rooms had not yet been made up? The toiletries were inadequate as one small bar of soap was provided for basin and bath.
2 night trip with friends
Hilton Osaka, Osaka
Outstanding5.0 / 5
helpful staff, spacious and clean room.
1 night family trip
Hilton Osaka, Osaka
Excellent4.0 / 5
Always good
1 night business trip
Hilton Osaka, Osaka
Excellent4.0 / 5
Excellent but WiFi is very slow
Happy with our stay. However, their WiFi is very slow
4 night family trip
Hilton Osaka, Osaka
Excellent4.0 / 5
Great Hotel Near Osaka Station
We liked the bright room, contemporary style and the amenities the room had, the bathroom size is perfect except the mediocre bathroom splash guard. We called the room service a couple of times, but there was no answer, we needed the extra towel and some sugar.
4 night family trip

See all reviews

Hilton Osaka, Osaka

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