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Sheraton Ottawa Hotel, Ottawa

3.5 stars
150 Albert StOttawaONK1P5G2Canada, ‏855-239-9480
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Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Comfort
Rather comfortable
Amenities
Bad amenities
659See all 659 Hotels.com reviews
From 640 reviewsTripAdvisor Traveller Rating

Sheraton Ottawa Hotel, Ottawa

Hotel Info: 855-239-9480

from $131
  • Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Club Room, 1 King Bed, Business Lounge Access
  • Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 60 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Ottawa
  • Ottawa Sheraton
  • Ottawa Sheraton Hotel
  • Sheraton Hotel Ottawa
  • Sheraton Ottawa
  • Sheraton Ottawa Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of CAD 75.00

Valet parking costs CAD 26.00 per night with in/out privileges

Microwaves are available for CAD $15.00 per night

Refrigerators are available for CAD $25.00 per night

Rollaway beds are available for CAD $20.00 per night

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Sashas Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Ottawa Hotel, Ottawa’s small print

Also known as

  • Hotel Sheraton Ottawa
  • Ottawa Sheraton
  • Ottawa Sheraton Hotel
  • Sheraton Hotel Ottawa
  • Sheraton Ottawa
  • Sheraton Ottawa Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of CAD 75.00

Valet parking costs CAD 26.00 per night with in/out privileges

Microwaves are available for CAD $15.00 per night

Refrigerators are available for CAD $25.00 per night

Rollaway beds are available for CAD $20.00 per night

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 659 reviews

Sheraton Ottawa Hotel, Ottawa
Outstanding5.0 / 5
Great hotel in a great location
The staff here were all so helpful & friendly. The hotel itself is a little older & it's obvious. However, our room was super spacious & very comfortable. The location couldn't be any better - the street is two blocks from Parliament Hill. We were able to quickly walk there to catch the light show the front desk clerk recommended. That show was amazing! The breakfast buffet was quite good - eggs, bacon & make your own waffles. They also let us leave our bags after check out for some additional sight seeing time. Great stay!
1 night family trip
Sheraton Ottawa Hotel, Ottawa
Outstanding5.0 / 5
Great Location!
The room was comfortable, and quiet. We had an issue with the room next door walking in 2 hours after we went to bed and the talking was like they were in our room. We could only assume it was due to the connecting door. I called down to the front desk and they took care of it immediately. The neighbors were quiet within minutes. The snacks the night before were very good. The food at the Continental breakfast was wonderful. We were able to walk down to Parliament and the Canals easily.
1 night family trip
Sheraton Ottawa Hotel, Ottawa
Excellent4.0 / 5
Good location to walk the city
Nothing bad to say other than it was my first staying at a Sheraton and was expecting a little bit more luxury
1 night family trip
Sheraton Ottawa Hotel, Ottawa
Outstanding5.0 / 5
Decent option downtown
Good for being close to Parliament Hill and important buildings
1 night trip with friends
Sheraton Ottawa Hotel, Ottawa
Excellent4.0 / 5
Best in the Neighbourhood
I've stayed many times at the Sheraton Ottawa for work as it's the best deal so close to work. The only real drawback is the noise level - there is construction on one side and bus traffic on the other, but if you're out during the day it will not hinder your enjoyment. What may though, is the noise that comes in from the hallway and rooms above - the water noise from the room above wakes me up every day and a door closing across the hall is loud enough to jolt me out of a perfectly good sleep. The beds are comfy and the Club Lounge floor is a good deal as the breakfast service is quite good.
2 night business trip

See all reviews

Sheraton Ottawa Hotel, Ottawa

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