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The Ritz-Carlton, Chicago, Chicago

5 stars5 stars
160 E Pearson StreetChicagoIL60611United States of America, 800-491-6126
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
439See all 439 Hotels.com reviews
From 2,204 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Chicago, Chicago

Hotel Info: 866-539-8117

from $254
  • City View ADA Mobility Room 2 double bed
  • Grand Executive Suite w/ One King Bed
  • Executive Suite (ADA.)
  • One Bedroom Suite, Lakeside
  • Executive Suite
  • City View ADA Room with king bed
  • Lake View ADA Mobility Room with king
  • Room, 2 Double Beds, Lake View
  • Deluxe Lakeside ADA Mobility Suite
  • Single Room
  • City View Room w/ One King Bed
  • Suite, One King Bed
  • Deluxe Michigan Avenue Exect. ADA Suite
  • City View Room w/ Two Double Beds
  • Water Tower Suite
  • Lakeside Suite
  • Room, 2 Double Beds, City View
  • Executive Suite, Michigan Avenue View
  • Room, 1 King Bed, City View
  • Room, Lake View
  • Room, City View
  • Michigan Avenue Executive Suite
  • Room, 1 King Bed, Lake View
  • City View ADA Room two double beds
  • Grand Executive Suite with one king bed
  • Lake View Room w/ Two Twin Beds
  • Lake View Room w/ One King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Michigan Avenue Executive Suite
  • Deluxe Lakeside One Bedroom Suite
  • Michigan Avenue Executive Suite
  • Deluxe Lakeside One-Bedroom Suite
  • Club Suite, 1 Bedroom, Business Lounge Access, Lakeside
  • Executive Suite, 2 Double Beds
  • Deluxe Michigan Avenue Executive Suite
  • Club Room, 2 Double Beds, Business Lounge Access
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Michigan Avenue Suite w/ One King Bed
  • Club Room, 1 King Bed, Business Lounge Access, Lake View
  • Deluxe Michigan Avenue Executive ADA Suite
  • City View ADA Mobility Room with king be
  • Deluxe One King Bed
  • Deluxe Lakeside ADA Mobility Suite
  • Lake View Room w/ Two Double Beds
  • Lake View ADA Mobility Room with king bed
  • Executive Suite (Michigan Avenue)
  • City View ADA Mobility Room two double beds

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

  • Up to 25 lb

Internet

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Four Seasons Hotel
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago
  • Chicago Ritz-Carlton
  • Four Seasons Hotel Chicago Ritz-Carlton
  • Ritz-Carlton Chicago
  • Ritz-Carlton Chicago Four Seasons
  • Ritz-Carlton Chicago Four Seasons Hotel
  • Ritz-Carlton Four Seasons
  • Ritz-Carlton Four Seasons Hotel
  • Ritz-Carlton Chicago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 48.00 per day

Valet parking costs USD 71.00 per night with in/out privileges

Rollaway beds are available for USD 40 per night

Cooked-to-order breakfast is offered for an extra charge of USD 4 for adults and USD 26 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 100 per pet, per stay

WiFi is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 13
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Ritz-Carlton, Chicago, Chicago’s small print

Also known as

  • Chicago Four Seasons Hotel
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago
  • Chicago Ritz-Carlton
  • Four Seasons Hotel Chicago Ritz-Carlton
  • Ritz-Carlton Chicago
  • Ritz-Carlton Chicago Four Seasons
  • Ritz-Carlton Chicago Four Seasons Hotel
  • Ritz-Carlton Four Seasons
  • Ritz-Carlton Four Seasons Hotel
  • Ritz-Carlton Chicago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 48.00 per day

Valet parking costs USD 71.00 per night with in/out privileges

Rollaway beds are available for USD 40 per night

Cooked-to-order breakfast is offered for an extra charge of USD 4 for adults and USD 26 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 100 per pet, per stay

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 439 reviews

The Ritz-Carlton, Chicago, Chicago
Outstanding5.0 / 5
LoveTheRitz
Great staff, and fair rate through Hotels.com in the Magnificent Mile area.
1 night business trip
The Ritz-Carlton, Chicago, Chicago
Outstanding5.0 / 5
Went to Chicago a few days before my conference. Perfect location for access to shopping, dining and site seeing!
3 night business trip
The Ritz-Carlton, Chicago, Chicago
Fair2.0 / 5
Felt mislead by their website. ☹️
I came down with my family for a mini spring break "staycation". We chose the Ritz Carlton partially because their website promoted that they had an indoor pool. Imagine my kids disappointment that the pool was under renovations. I popped for the two bedroom suite. It wasn't cheap. I planned on swimming being one of our main activities and budgeted the weekend accordingly. They suggested I could walk down the block and use the pool at the four seasons. Had I been aware of this problem I would have simply stayed at the four seasons. The idea that we would put on winter clothing and walk a block just to go swimming was hardly ideal. When I brought this problem to the attention to the front desk staff, they suggested that it was my fault and that I should have looked closer at their website which supposedly indicated that the pool wasn't available. Sorry for not closely examining the site for unwanted surprises. I relied on their reputation for quality service. I won't make that mistake again. I suppose I could have made a scene and argued more vociferously with the staff for some type of future consideration or break on my bill. That's just not my style nor something I felt like doing in front of my children. We were very disappointed by the lack of expected amenities and their refusal to graciously accommodate me with some type of consideration.
2 night family trip
The Ritz-Carlton, Chicago, Chicago
Excellent4.0 / 5
Great Hotel
Amazing hotel and amazing service. My only callout is that you would expect The Ritz to have a mini bar in the room. The had a mini fridge but nothing in it.
1 night business trip
The Ritz-Carlton, Chicago, Chicago
Excellent4.0 / 5
Hot water in shower, never got hot. Room was stuffy as they had a brief heat wave, but no AC. Great price and great location!
7 night business trip

See all reviews

The Ritz-Carlton, Chicago, Chicago

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