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1 room, 2 adults
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Krystal Vallarta, Puerto Vallarta

3 stars
Avenida Las GarzasPuerto VallartaJAL48300Mexico, 800-491-6126
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Good3.1 / 5
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
254See all 254 Hotels.com reviews
From 1,255 reviewsTripAdvisor Traveller Rating

Krystal Vallarta, Puerto Vallarta

Hotel Info: 866-539-8117

from $88
  • Superior Room
  • Standard Room
  • Superior Room, Ocean View
  • Family Room, 2 Double Beds
  • Krazy Super Saver
  • Standard 1 Double

At a glance

Key facts

Hotel size

  • This hotel has 260 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • All-inclusive rates available

Also known as

  • Krystal Hotel
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Hotel Vallarta
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta

Optional extras

Self parking costs MXN 50 per day

Buffet breakfast is offered for an extra charge of MXN 190 per person (approximately)

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Playground on site
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 27-inch TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Tennis lessons
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Room service

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Health club
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Playground on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Krystal Vallarta, Puerto Vallarta’s small print

Also known as

  • Krystal Hotel
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Hotel Vallarta
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta

Optional extras

Self parking costs MXN 50 per day

Buffet breakfast is offered for an extra charge of MXN 190 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 254 reviews

Krystal Vallarta, Puerto Vallarta
Fair2.0 / 5
Not what I expected
The hotel used to be one of the best in Puerto Vallarta back in the day. It seems however that it has been neglected. THE GOOD The staff is very friendly and helpful. Good food variety (not great tasting but good variety) Good mattress Clean room (no dust) Beach THE BAD Buildings are old and are showing their age (cracked tiles, missing grout, needs paint…) Loud AC units Small pools for the number of guests Not very good vibe, very messy people were staying there at the time. I would not recommend this hotel. I will pay a little extra next time to stay at a better place. I would not say it is a 3 star hotel, closer to a 2 star hotel.
1 night family trip
Krystal Vallarta, Puerto Vallarta
Good3.0 / 5
Lovely hotel on the beach
Krystal was a great location and the room was satisfactory. The air conditioning wasn't the best but we never were over heated.
3 night family trip
Krystal Vallarta, Puerto Vallarta
Outstanding5.0 / 5
Great beach and Great service
I have stayed at the Krystal several times and have always have a great time. Looking forward to next year.
7 night trip
Krystal Vallarta, Puerto Vallarta
Good3.0 / 5
good stay ,rude checkout
I stayed here with out the all inclusive. From what I did eat at the hotel it was nothing special, with so much great food 4 dollar taxi ride away not sure why anyone would. The beach and pool where great and the basic room I got was exactly what I expected. The bed was pretty hard but got use to it. At checkout I had a couple hours to kill before flight and they said I would have to pay extra if I wanted to hang around and was rude about it. This caught me off guard and thought weird since I got nothing for free with my stay. I will look elsewhere for my trip next year
7 night trip
Krystal Vallarta, Puerto Vallarta
Excellent4.0 / 5
Older hotel but great staff and clean!
Clean, EXCELLENT friendly service.Hotel is old but they have it all nice and clean. Check in and check out were fast. Security on-site. Pool area was clean. There was a private pool area near older condos but no pool service there. We went to the pool near the beach and we had bar service, it took a while because there was a lot of people but our server was very nice and helpful. I would go again and stay there. Great location!
3 night trip with friends

See all reviews

Krystal Vallarta, Puerto Vallarta

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