Guests
All properties in Lucerne, Canton of Lucerne, Switzerland

Cascada Boutique Hotel

4-star hotel with restaurant, near KKL Lucerne

  • Free WiFi
From
$173

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  • Double Room Large - Living Area
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1 / 72Cascada Boutique Hotel
Bundesplatz 18, Lucerne, 6003, LU, Switzerland
9.0.Superb.
  • Hotel is nicely located with quick access to train station and old city as well as lake.…

    Aug 10, 2021

  • Very nice staff - room was upgraded from on family room to two adjoining superior rooms.…

    Jul 9, 2021

See all 175 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna

For families

  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Heart of Lucerne
  • KKL Lucerne - 8 min walk
  • Chapel Bridge - 10 min walk
  • Lucerne Town Hall - 11 min walk
  • Lion Monument - 19 min walk
  • Swiss Transportation Museum - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room Medium
  • Family Room Medium
  • Family Room Small
  • Single Room
  • Double Room Small
  • Double Room Large
  • Family Room Large

What’s around

Landmarks

  • Heart of Lucerne
  • KKL Lucerne - 8 min walk
  • Chapel Bridge - 10 min walk
  • Lucerne Town Hall - 11 min walk
  • Lion Monument - 19 min walk
  • Swiss Transportation Museum - 39 min walk
  • Loewenplatz - 17 min walk
  • Mount Pilatus - 12.9 mi / 20.7 km

Getting around

  • Zurich Airport (ZRH) - 45 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Lucerne Station - 7 min walk
  • Luzern Sgv Station - 10 min walk
map
See on map
Bundesplatz 18, Lucerne, 6003, LU, Switzerland

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 22.00 per night)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1910
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 20 for adults and CHF 10 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 15 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CHF 22.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts debit cards, debit cards, debit cards, debit cards and debit cards.

Also known as

  • Cascada Swiss Quality
  • Cascada Boutique Hotel Hotel
  • Cascada Boutique Hotel Lucerne
  • Cascada Boutique Hotel Hotel Lucerne
  • Cascada Boutique-Hotel Hotel Lucerne
  • Cascada Swiss Quality Hotel Lucerne
  • Cascada Swiss Quality Lucerne
  • Swiss Quality Hotel Cascada
  • Cascada Boutique-Hotel Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Cascada Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CHF 22.00 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Bolero Restaurante offers Spanish cuisine. Nearby restaurants include Parterre (3-min walk), Bam Bou (3-min walk), and Korea Town (3-min walk).
  • No, this hotel doesn't have a casino, but Grand Casino Lucerne (19-min walk) is nearby.
  • Have fun during the warmer months with activities such as cycling. Cascada Boutique Hotel also has a sauna.
9.0.Superb.
  • 10.0.Exceptional

    My colleagues and i were passing through Luzerne going to Italy on a business trip and found this amazing hotel. The service was

    Joy, 1 night business trip, Jul 25, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice reviews , but in reality poor service

    Based on the reviews, I thought this would be an excellent hotel. It is close to the train station (which is convenient) however , all you can hear is the noise of Train on tracks due to its proximity to the Luzern train station. Checkin was nice, very nice reception. The room was in good condition although it was very hot and often has to open balcony door to get breeze. Anyways once we settled in around 3-4pm, construction noise from above and below hotel began and lasted for a while. The hotel did send a bottle of wine due to inconvenience. However , the next day construction noise within the hotel started at 6am!! Also, there was aweful smell of fumes from construction. One night we tried the restaurant within the hotel BOLERO, we both got beef filet and. Sangria. My partner did not like the sangria and returned to waiter he and another colleague where talking about us amongst there selves RIGHT on the side of us. Then at end they asked how Meal was and the beef filet was tough and bland. They sent our chef who was very rude and said we sell a lot of beef filet we just said there was no flavor l. Not to mention the cost of the meals was more than that of most restaurants in Switzerland. We were so offended by the service we stayed at another hotel for the night. Also , you should know they still use keys for rooms which is hard to store as it is bulky. Overall, the reviews are misleading it is not the best hotel and really in a noisy location.

    Chad, 4 night trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was super friendly and helpful. The breakfast buffet and restaurant was excellent. The hotel was walking distance to the main part of Lucerne and very close to public transportation. I recommend this hotel!

    5 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We liked the breakfast buffet and that it was included with our room. The lobby was very pretty. The location was really great since it was close to the train station and a bus stop. We are happy that we upgraded to a superior size room since we had a lot of luggage.

    2 night romance trip, Oct 27, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Very convenient to the whole city. Especially within walking distance of trains and buses.

    Cynthia, 2 night family trip, Oct 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Convenience location, buffet breakfast has many choices and dinner at Bolero is good..Room seems small for 3 persons but clean..

    Eddie, 3 night family trip, Oct 1, 2019

    Verified Travelocity guest review

  • 8.0.Very Good

    Excellent location ! Staffs are very friendly and the breakfast is delicious, will return to this property next time in town.

    1 night family trip, Sep 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Friendly Staff. Awesome breakfast. There was nothing that could have made our stay more enjoyable than it was

    2 night family trip, Sep 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly, this particular reception person was reAlly good. She explained everything so well and was so kind. Breakfast was good as well. Small room with squeaky bed, but overall good comfortable stay. Would come back due to pleasant staff

    Deepika, 2 night romance trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    An amazing boutique hotel with a great location - close to everything. Friendly staff, clean modern hotel with an amazing breakfast buffet. Highly recommend this property!

    8 night romance trip, Aug 30, 2019

    Verified Expedia guest review

See all 175 reviews