Hotel Eden Palace Au Lac

Photo gallery for Hotel Eden Palace Au Lac

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel Eden Palace Au Lac

Hotel Eden Palace Au Lac

4.0 star property
Lakefront hotel in Montreux City Centre with restaurant and bar/lounge

7.8/10 Good

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
The price is $193
Price available on 9/15/2022
Map
11 Rue Du Theatre, Montreux, VD, 1820
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • In-room childcare
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Montreux City Centre

Getting around

  • Sion (SIR) - 44 min drive
  • Geneva International Airport (GVA) - 58 min drive
  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Montreux Station - 8 min walk
  • Glion Station - 25 min walk

About this property

Hotel Eden Palace Au Lac

Located near a train station, Hotel Eden Palace Au Lac is a great choice for a stay in Montreux. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Chez Gaston, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a sauna, and a terrace. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (CHF 25 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorized)
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 110-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 8

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 23.00 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 69.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self parking costs CHF 25 per night
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 15 to September 01

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, mobile payments and cash.

Also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Tanatat, 1-night trip
Verified Hotels.com guest review

6/10 Good

Less than expected in Montreux on the Lake
I was disappointed in this hotel. My room did not have air conditioning which I expected for the "sale" price. I subsequently learned that one needs to actually request a room with a/c which I've never heard before. There were no wash clothes provided in the bathroom. The breakfast, which cost $23, was subpar. I don't understand why typical breakfast foods were not available given that people come from all over the world to visit. Lunch meats, cucumbers, tomatoes, chick peas at breakfast?? Why not bagels, pancakes, and more fruit options? I ended up paying $23 for some toast, mini croissant, and some chickpeas with a glass of OJ.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel in great location. Rooms a bit dated and lack basics like coffee making facilities etc. nice lake views and very convenient for local shops, bars restaurants. The lake walk is a must - I recommend walking to the Castle.
J, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Umesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Excellent service, very friendly and helpful staff. Very comfortable and clean room, amazing view of the lake!
Martha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning views!
Beautiful hotel in a stunning and central location. Opted for a Junior Suite but not sure there was much difference. Views cannot be beaten - just stunning. Very friendly and helpful staff.
kerry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location!! Close to everything. Enjoyed the majestic view of the lake and the Swiss Alps.
Lorraine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious rooms, helpful staff, good location, great view, nice grounds
Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 2-night family trip
Verified Hotels.com guest review