Kempinski Hotel Hangzhou

5.0 star property
Luxury Hangzhou hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Kempinski Hotel Hangzhou

Photo gallery for Kempinski Hotel Hangzhou

Point of interest
1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of Kempinski Hotel Hangzhou



Property highlights

  • Pool
  • Gym
  • Free parking
  • Free WiFi
  • Spa
  • Laundry facilities
No.66, Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden

Room options

Executive Twin Room

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, View

  • 517 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room, View

  • 506 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Gongshu
  • West Lake - 7 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive
  • East Railway Station (East Square) Station - 10 min drive
  • East Railway Station - 18 min drive
  • Yuhang Railway Station - 19 min drive
  • Xiangji Temple Station - 6 min walk
  • Daguan Station - 12 min walk
  • Beida Bridge Station - 24 min walk


  • 汉舍小雅杭州会馆 - 9 min walk
  • 山葵家精致料理寿司吧 - 6 min walk
  • 同源里院子餐厅 - 20 min walk
  • 龚记好妈妈手擀面 - 3 min drive
  • 方氏酒楼 - 20 min walk

About this property

Kempinski Hotel Hangzhou

Take in the views from the rooftop terrace when you stay at Kempinski Hotel Hangzhou. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Public transportation is just a short walk: Xiangji Temple Station is 6 minutes and Daguan Station is 12 minutes.


Chinese (Mandarin), English, German


Sustainability practices

Reusable coffee/tea filters
LED lighting
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 344 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (21528 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Children's slippers
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features


Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.


Morph Rooftop Bar - This rooftop bar overlooks the garden.
Zi Chen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Freida - This restaurant specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.
Berthold Delikatessen - This delicatessen serves light fare only. Open daily.
Kitchen at K - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 164 per person

Renovations and closures

The following facilities or services will be unavailable from September 21 2023 to October 6 2023 (dates subject to change):
  • One of the dining venues

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Kempinski Hangzhou
Hotel Kempinski Hotel Hangzhou Hangzhou
Hangzhou Kempinski Hotel Hangzhou Hotel
Hotel Kempinski Hotel Hangzhou
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel
Kempinski Hotel Hangzhou Hotel
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does Kempinski Hotel Hangzhou offer free cancellation for a full refund?
Yes, Kempinski Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kempinski Hotel Hangzhou?
As of Oct 3, 2023, prices found for a 1-night stay for 2 adults at Kempinski Hotel Hangzhou on Oct 5, 2023 start from $151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Hangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kempinski Hotel Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Kempinski Hotel Hangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Hangzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Kempinski Hotel Hangzhou?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Kempinski Hotel Hangzhou and nearby?
Kempinski Hotel Hangzhou has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Kempinski Hotel Hangzhou?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views. One of the dining venues will be unavailable from September 21 2023 to October 6 2023 (dates subject to change).
What's the area around Kempinski Hotel Hangzhou like?
Kempinski Hotel Hangzhou is in Gongshu, a short 6-minute walk from Xiangji Temple Station.







Staff & service




Property conditions & facilities




8/10 Very Good

Food, gym, pool are highlights here
Hotel feels new and clean. Gym, pool, and food definite highlights. Buffet, German, Chinese restaurants all worth it. Rooms are ok. Executive Suite is large but lacks detail and warmth. Regular king room has a strange layout with the bathroom sink and mirror in the entranceway. All in all a decent and relaxing stay at this property.
Christopher, 5-night trip