Embassy Suites by Hilton Austin Downtown South Congress

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Primary image
Indoor pool
Indoor pool
Room amenity
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Embassy Suites by Hilton Austin Downtown South Congress

Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
3.5-star hotel with indoor pool, near South Congress Avenue

8.2/10 Very Good

980 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Pet friendly
  • Gym
The price is $169
Price available on 7/6/2022
Map
300 S Congress Ave, Austin, TX, 78704
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Living room
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Austin
  • South Congress Avenue - 1 min walk
  • Lady Bird Lake - 6 min walk
  • Moody Theater - 13 min walk
  • Austin Convention Center - 14 min walk
  • Sixth Street - 15 min walk
  • Paramount Theater - 16 min walk
  • Rainey Street - 18 min walk
  • Texas State Capitol - 27 min walk
  • University of Texas at Austin - 31 min walk
  • Bob Bullock Texas State History Museum - 33 min walk

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 13 min drive
  • Austin Station - 25 min walk
  • Downtown Station - 17 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Embassy Suites by Hilton Austin Downtown South Congress offers a great location, putting you within just a 10-minute walk of South Congress Avenue and Lady Bird Lake. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (2330 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Queen sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Special features

Dining

SoCo Bar and Bites - Onsite bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of USD 25.00

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs USD 36 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

trip was a much needed adventure. the staff was WONDERFUL No problems at all.
Diane, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Timothy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hongdi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend this hotel
Disappointing hotel overall. It was incredibly frustrating that after paying over $250 per night we also had to pay another $36 to park our car in their parking garage. Their “happy hour” with free drinks for their guests only has about 6 drinks to choose from you have to pay for everything else. We showed but for breakfast at 7:30 when it openen (we had to wait for them to open the doors) and the eggs, bacon, and sausage were all cold. It had all creaky been fitting there for a while waiting for them to open. The shower had mold on the ceiling. Overall this was a terrible experience and a hotel I would not recommend or ever stay at again.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fun but HOT!
The hotel seemed a little older but it was kept up well and very clean. My only negative was having to pay $36 to park. The cost of the room wasn’t cheap so think they could throw in parking.
Diane, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great stay.
Fantastic customer service! Such friendly and helpful people. Overall the stay was great. The room didn’t cool as much as I hoped but it wasn’t terrible. The only other drawback is the garage parking is a bit of a walk especially if you have luggage. Overall the stay was an “A” and I would stay again.
Thomas, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Highly disappointed!
This hotel needs a major update. We arrived at 9:30pm and the front doors were locked. We had to be buzzed in. We were then told that there was no Valet parking and that we would have to go back out and park our car ($36/night) in a shared garage that is not attached to the hotel. Could only park on the 3rd and 4th floors. The locked doors were for safety but hey go back out and park your car! I was grateful that I had my husband with me. Bathroom had mold on walls of the shower and hot water took about 3 min to heat up. With parking, we paid $383 per night! This hotel is HIGHLY overpriced. I use Hotels.com about 10x per year for years, and this was the most disappointing stay we have ever had for the price. It’s usually great deals.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Shawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review