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Embassy Suites Austin-Downtown/Town Lake, Austin

3.5 stars
300 S Congress AveAustinTX78704United States of America, 855-239-9484
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Value
Best value for money
Bar
Bar is awesome
WiFi
WiFi system needs upgrading
497See all 497 Hotels.com reviews
From 964 reviewsTripAdvisor Traveller Rating

Embassy Suites Austin-Downtown/Town Lake, Austin

Hotel Info: 855-239-9484

from $169
  • Premium Suite, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Premium Suite, 2 Bedrooms, Non Smoking, Bathtub
  • One King and One Sofa Bed, Non-Smoking
  • Premium Suite, 2 Bedrooms, Accessible, Bathtub
  • Suite, 1 King Bed with Sofabed, Accessible, Non Smoking
  • Suite, 1 Bedroom, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 Bedroom, Accessible, Non Smoking
  • 1 King embassador N/S
  • Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Suite, 1 King Bed with Sofabed, Smoking
  • Room, 1 Bedroom, Non Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 King Bed with Sofabed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms
  • Suite, 1 King Bed with Sofabed, Accessible, Bathtub
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Two Double Beds, Non-Smoking
  • Premium Suite, 1 King Bed with Sofabed, Non Smoking
  • Premium Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, Two Double and One Sofa Bed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 2 mi

Also known as

  • Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Hotel Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Embassy Suites Austin-Downtown/Town

Policies

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 25.00 per night

Valet parking costs USD 30.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast on weekdays
  • Restaurant
  • Bar/lounge
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3300
  • Conference space size (meters) - 307
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1985
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Embassy Suites Austin-Downtown/Town Lake, Austin’s small print

Also known as

  • Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Hotel Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Embassy Suites Austin-Downtown/Town

Policies

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 25.00 per night

Valet parking costs USD 30.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 497 reviews

Embassy Suites Austin-Downtown/Town Lake, Austin
Excellent4.0 / 5
Nice Hotel
This was an older hotel currently under renovation, which was never mentioned prior to booking. Overall it was nice, although room wasn't very clean, even after advising the front desk.
2 night trip with friends
Embassy Suites Austin-Downtown/Town Lake, Austin
Good3.0 / 5
COMFORT
THE HOTEL WAS UNDER CONSTRUCTION AND A LOT OF NOISE EARLY IN THE MORNING.
1 night family trip
Embassy Suites Austin-Downtown/Town Lake, Austin
Outstanding5.0 / 5
Helpful and friendly staff. Great Happy Hour. Very good location and close to downtown and lots of food and drink.
2 night business trip
Embassy Suites Austin-Downtown/Town Lake, Austin
Poor1.0 / 5
Terrible experience.
This was a nightmare of a stay. The hotel was going through renovations which we were never made aware of. The Happy Hour and breakfast we paid for was limited both. The happy hour provided no options for family...only alcohol and served by the elevator with no real social setting. The breakfast was makeshift by the elevators on the 3rd and 8th floors. There was broken glass left in our bathroom from the previous guest, the phones and tv service did not work. When we complained the staff said take it up with expedia who you purchased it with. The shuttle service the hotel offered forgot to pick up my inlaws after they called for a pickup. 40 minutes later they called for a second time and finally picked them up. There was zero apology from the desk attendant (cant' remember his name but I do remember he was from Alvin, TX).
3 night family trip
Embassy Suites Austin-Downtown/Town Lake, Austin
Good3.0 / 5
Under major renovation-pick another hotel
The entire lobby was under major renovation and at no time in the hotel listing or after was I informed. Major fail. And an inconvenience to my mini-vacation. I got up early the next morning and got out of there.
1 night trip

See all reviews

Embassy Suites Austin-Downtown/Town Lake, Austin

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