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Hotel Villa Carlotta, Florence

4 stars
Via Michele Di Lando 3FlorenceFI50125Italy, 800-491-6126
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Good3.9 / 5
Location
Great location
Value
Best value for money
Cleanliness
Could use a good cleaning
Food
Food could be better
167See all 167 Hotels.com reviews
From 561 reviewsTripAdvisor Traveller Rating

Hotel Villa Carlotta, Florence

Hotel Info: 866-539-8117

from $43
  • Standard Double or Twin Room
  • Single Room
  • Standard Double or Twin Room
  • Single Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Carlotta Hotel
  • Hotel Villa Carlotta
  • Villa Carlotta Florence
  • Villa Carlotta Hotel
  • Villa Carlotta Hotel Florence
  • Hotel Villa Carlotta Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Use of nearby fitness center (discount)
  • Bicycle rentals on site
  • Golfing nearby
  • Mountain biking nearby
  • Children's pool
Working away
  • Conference space size (feet) - 753
  • Conference space size (meters) - 70
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Al Bobolino - This bar serves breakfast and light fare. Open select days.

Hotel Villa Carlotta, Florence’s small print

Also known as

  • Carlotta Hotel
  • Hotel Villa Carlotta
  • Villa Carlotta Florence
  • Villa Carlotta Hotel
  • Villa Carlotta Hotel Florence
  • Hotel Villa Carlotta Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 167 reviews

Hotel Villa Carlotta, Florence
Excellent4.0 / 5
Wonderful place to stay!
Hotel Carlotta was an old mansion, in a residential area of old mansions, that had been converted to a hotel many years ago. It was delightful! It had spacious rooms, actually two rooms in the guest house combined into one, with a very nice breakfast, nice and secure free parking area, and was about a quarter mile (walking distance) to the main covered bridge going into historic Firenze (Florence). Had a very courteous and helpful staff.
3 night trip
Hotel Villa Carlotta, Florence
Good3.0 / 5
Very convenient, needs maintenance and cleaning
We were very excited for the Hotel Villa Carlotta. The location is fantastic in a quiet neighborhood surrounded by lush trees and gardens. It is a short distance to an area with shops, restaurants and buses (11, 12 or 36, 37 for quick access to the Firenze SM Novella station). Unfortunately, we discovered too late that if you walk through the large gates and straight up that street, you can walk right over the Ponte Vecchio into the City. The staff was friendly and helpful aside from one night where I went down at 10:15 for a cup of tea and was told the bar closes at 10pm - literature in the room said 11pm or I would have gone down earlier. He still made my tea because "it was an easy order" The bed, sheets and bathroom were clean, but the bedspread and draperies have stains and the room needs to be painted and dusted. To top it all off we had a heavy rainstorm our last night and after coming back up from the bar at 11pm, there was a significant amount of water raining into our room. There were stain marks on the ceiling in the same place so it must have happened before It was so late, we put barrels underneath to catch the water. We were trying to pack to leave in the morning and it would have taken a great effort to move and we were tired. We reported this to the desk at check-out and they did give us a $50 euro credit which was appreciated. Very disappointing - we would love to stay again, but I'm afraid we couldn't. Hotels.com 3.9 guest rating is misleading
3 night trip with friends
Hotel Villa Carlotta, Florence
Excellent4.0 / 5
Very nice place, close to Boboli Gardens
Hotel location is great, very nice neighborhood. Next to Boboli gardens and a short walk away (15-20 min) from downtown. Free breakfast, some type of continental. Great Cappuccino on mornings, scrambled eggs, sausage, ham, cheese and croissants, yoghurt etc. Very attentive and friendly morning breakfast person, big thanks to him for making mornings special! I specifically asked for two separate beds, the room did not had them. I assume that hotel does not read your specified requests. However we got another room immediately, which had separate beds (father-daughter trip). I would definitely recommend and visit Villa Charlotte again. Great place. Good pricing too and they had loaner umbrellas if it rained!
2 night family trip
Hotel Villa Carlotta, Florence
Good3.0 / 5
Not a 4-star hotel
We were overall disappointed in the hotel for many reasons listed. The hotel is in need of renovation & not good for very warm weather due to a weak air conditioning system. The staff were not generous in their presentation, except for the bartender, who didn't show up after taking our poolside order.
2 night romance trip
Hotel Villa Carlotta, Florence
Excellent4.0 / 5
One night stay May 5th, 2016
Helpful staff, great neighborhood near Boboli Gardens. Its a wonderful old hotel that could definitely use a little freshening up since it probably hasn't been touched since the 70's. Our room was in the Annex in back and was small and looked nothing like the room photos on hotels.com. The bottom half of the walls of the room were heavily scuffed and in need of a re-paint,a moldy water stain was visible on the ceiling. But linens were clean, bathroom was clean. Breakfast was good with plenty of options.
1 night family trip

See all reviews

Hotel Villa Carlotta, Florence

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