Guests
All properties in Victoria Falls, Matabeleland North, Zimbabwe

The Victoria Falls Hotel

Luxury hotel with 4 restaurants, near Victoria Falls National Park

  • Free buffet breakfast and free WiFi
From
$452

Image gallery

  • Fountain
  • Fountain
  • Outdoor Pool
  • Outdoor Pool
  • Fountain
Fountain. Image 1 of 124
1 / 124Fountain
1, Mallet Drive, Victoria Falls, Zimbabwe
8.6.Fabulous.
  • Location a big plus, historical charm , staff excellent provided service

    Feb 19, 2020

  • Unique artitechture. Spacious excellent service.good

    Dec 7, 2019

See all 81 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 161 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Business center

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Victoria Falls National Park - 14 min walk
  • Victoria Falls - 16 min walk
  • Devil's Pool - 25 min walk
  • Victoria Falls Bridge - 28 min walk
  • Zambezi National Park - 3.9 mi / 6.2 km
  • Mosi-oa-Tunya National Park - 4.1 mi / 6.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room Double
  • Deluxe Double Room
  • Stables Signature Wing Double Room
  • Stables Signature Wing Twin Room
  • Honeymoon Suite
  • Deluxe Suite (King bed)
  • Deluxe Twin Room (Twin bed x 2)
  • Standard Twin Room
  • Royal Suite (King bed)
  • Executive Suite (King Bed)
  • Batoka Suite (King bed) View of Victora Falls

What’s around

Landmarks

  • Victoria Falls National Park - 14 min walk
  • Victoria Falls - 16 min walk
  • Devil's Pool - 25 min walk
  • Victoria Falls Bridge - 28 min walk
  • Zambezi National Park - 3.9 mi / 6.2 km
  • Mosi-oa-Tunya National Park - 4.1 mi / 6.7 km
  • Livingstone Reptile Park - 5.8 mi / 9.3 km
  • Railway Museum - 7.4 mi / 11.9 km

Getting around

  • Victoria Falls (VFA) - 22 min drive
  • Livingstone (LVI) - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
1, Mallet Drive, Victoria Falls, Zimbabwe

At a glance

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golfing nearby
  • Rafting nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1904
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

The spa is open daily.

Dining

Livingstone Room - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Jungle Junction - This restaurant specializes in African cuisine. Guests can enjoy drinks at the bar.

Stanley's Terrace - This restaurant specializes in international cuisine and serves light fare only.

Stanley's - Onsite bar.

Awards and affiliations

The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (one way)
  • Area shuttle service is offered for an extra charge

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Hotel Victoria Falls
  • Victoria Falls Hotel
  • The Victoria Falls Hotel Hotel
  • The Victoria Falls Hotel Victoria Falls
  • The Victoria Falls Hotel Hotel Victoria Falls

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Victoria Falls Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Victoria Falls Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include The Palm Restaurant (6-min walk), Three Monkeys (7-min walk), and Lola's Tapas and Carnivore Restaurant (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 15 per person one way.
  • Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Victoria Falls Hotel also has spa services and a picnic area, as well as a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Wonderfull old colonial era hotel beautifully renovated , you feel your in an age of elegance

    Timothy, 2 night trip with friends, Nov 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Classic stately colonial feel. Excellent customer service, food and beverages and felt very safe

    Eric, 1 night romance trip, Sep 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Its a great, old place with perfect service and excellent location for walking to the falls.

    3 night family trip, Jul 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic historic property overlooking Zambezi bridge. Enjoyed Afternoon tea on the veranda. Loved the piano player in lobby. The hotel is super elegant. The rooms are comfortable. The included breakfast at the Jungle Junction included champagne.

    Maria, 1 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    beautiful, safe, peaceful site. Too bad the path to the falls wasn't available.

    2 night romance trip, Jun 25, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Victoria Falls Stay - A 2nd Time

    Iconic hotel in the Victorian style. Fabulous view of the mist from the falls. Great service. Great food. Close proximity to the falls.

    Craig, 2 night family trip, Jun 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible service. No amenities in room. No shower, hot water scalded two memebet of family. Carpet was dirty. Ac was extremely noisy. Food in restaurant was greasy and no way reflected the excellent food we had during the rest of our Africa trip. Five stars? More like pretentious two stars.

    1 night family trip, Jun 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful old-world hotel - perfect place to have a gin & tonic and watch the mist rise from Victoria Falls.

    1 night trip, Apr 6, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Dear Expidia During my stay at Victoria Falls Hotel in 02/04/2019 I had a terrible experience with the hotel after coming back from dinner. I ask reception to open the door of my room because I forgot the keys inside the room. The employee told me I will not open the room for you because there is an issue with your booking. The issue was that my booking is for max 2 adults however we were 3 adults, therefore he ask us to book a second room with the same rate, we asked to charge for additional one person but he was very rude and said you can get out of the hotel if you don't pay for a second room. We asked to return back our money to find another place yet he refused by saying 100% cancelation policy will apply. We finally was forced to book another hotel for one of us and leave the hotel. After that the employee didn't open the room with the excuse that the system is not working and we had to wait in the lobby for an hour until he allowed us to go to sleep!!!!! It was a humiliating experience for us with no care of customers satisfaction. Even if we were against the policy, why telling us this late and not during the day when we asked for extra sheets for the third person. So they at the time of check-in but they chose to tell us almost midnight when we needed the key. I will never go back to this hotel again and would require compensation from Expedia for what happened to us.

    1 night trip with friends, Apr 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Setting and staff are excellent. Bathrooms in the suites are spacious but offer nowhere to put toiletries.

    3 night romance trip, Mar 19, 2019

    Verified Expedia guest review

See all 81 reviews