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Photo gallery for Shangri-La Kuala Lumpur

City view
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Front of property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
VIP Access

Shangri-La Kuala Lumpur

5.0 star property

Reviews

9.2 out of 10
Wonderful

About this property

Family-friendly hotel with spa, near Suria KLCC Shopping Centre
  • Bar
  • Connecting rooms available
  • Free parking

Explore the area

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Kuala Lumpur Convention Centre
    ‪11 min walk‬
  • Kuala Lumpur Tower
    ‪12 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪28 min drive‬
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Spa

The on-site spa has a variety of ways to relax and unwind. The hotel's spa offers massages as well as pampering treatments such as body scrubs, body wraps, facials, and hydrotherapy. Other on-site facilities include a steam room, a sauna, and a spa tub.

View from room
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
What guests liked about the spa

The spa facilities were a tranquil escape and a highlight of the stay, offering a perfect place to unwind.

At a glance

DONE

Hotel size

    • 662 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station pick-up*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Accessible parking spaces
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Rooms

  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Thin carpet in room

Reviews

9.2 out of 10
Wonderful

Recent reviews

Recent reviews

10 out of 10 Exceptional

I didn't received the room upgrade, instead they gave me free breakfast buffet and lounge access. Helpful and friendly staffs. This hotel is within walking distance of Petronas towers and 2 very nice shopping centers. This hotel is a true 5 start hotel.