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Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia
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Outstanding4.6 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Delicious food
Vibe
Awesome vibe
722See all 722 Hotels.com reviews
From 6,526 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

from $92
  • Premier Twin Room
  • Executive Twin Room
  • Executive Room, 1 King Bed
  • Horizon Executive King Room
  • Premier Room, 1 King Bed
  • Executive Suite
  • Premier Selection Suite
  • Deluxe King
  • Horizon Executive Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 722 reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Clean hotel
The staff was so friendly and helpful.
1 night business trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
It was a great stay at the hotel. Service was prompt and excellent. Location is near to the popular bar area of Changkat Bukit Bintang. Highly recommended.
1 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
The best choice in KL
I have stayed in many hotels around the world and this has to be one of the all-time best. Amazing lobby ambience, spacious and comfortable rooms, and a top-notch front desk experience. All of the touch points that could sour a hotel experience were handled professionally and seamlessly. I will definitely return to KL, and I will definitely return to Shangri-La when I do.
1 night business trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Great value
Great hotel, great Breakfast and good service.
1 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Great hotel
Had a great stay. The staff were outstanding. The restaurants were lovely. On the last night we had the buffet dinner and the quality of the food was very high. We had a club room which proved exceptional value. I look forward to returning.
5 night trip with friends

See all reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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