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1 room, 2 adults

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5-star5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Tasty breakfast
Delicious food
Great room
833See all 833 reviews
From 7,859 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

from $102
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Horizon Club, Premier Room, 1 King Bed
  • Horizon Club, Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed (Selection)
  • Executive Room, 2 Twin Beds
  • Horizon Club, Premier Room, 2 Twin Beds
  • Horizon Club, Executive Room, 2 Twin Beds
  • Premier Room, 2 Twin Beds
  • Executive Suite, 2 Twin Beds
  • Premier Suite, 2 Twin Beds (Selection)

What’s around Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur


  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 14 min walk
  • Pavilion Kuala Lumpur - 19 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • Kuala Lumpur Tower - 17 min walk
  • Masjid Jamek Kampung Bahru Mosque - 19 min walk
  • Lot 10 Shopping Centre - 19 min walk
  • SOGO - 21 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 51 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 28 min walk
  • Kuala Lumpur Pasar Seni Station - 30 min walk
  • Bukit Nanas Station - 7 min walk
  • Dang Wangi Station - 9 min walk
  • Raja Chulan Station - 12 min walk
  • Free self parking
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

One of Malaysia's most elegant hotels, the award-winning Shangri-La Hotel Kuala Lumpur is situated in the heart of the bustling capital, within easy reach of Kuala Lumpur City Centre (KLCC), Kuala Lumpur Convention Centre and the Bukit Bintang shopping area. Set among lush gardens, this luxury class hotel is only a 5-minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower.

Hotel Features.
From the moment you enter the Shangri-La Hotel - Kuala Lumpur you will be pampered with unrivaled service and hospitality. A great deal of care and meticulous attention has gone into each of Shangri-La's 714 tastefully furnished rooms to ensure comfort. The Shangri-La's extensive recreation facilities and fitness center are ideal for a work out, tone up or wind down after a hectic day of sightseeing or business. The onsite restaurants offer some of the finest dining in Kuala Lumpur. Presenting a superb range of international and local cuisine, the restaurants are sure to suit the most discerning diner. The Shangri-La Hotel Kuala Lumpur offers on site dining and is convenient to shopping and entertainment venues.

The hotel offers a shopping center shuttle and train station pick-up for a surcharge (advance notice required). There is also complimentary self-parking. Other amenities include babysitting and childcare (surcharge), guest laundry facilities, luggage storage, and an on-site grocery/convenience store. Meeting rooms are also available.

All rooms come with an impressive list of amenities to help guests enjoy their stay. The hotel showcases some of the most spacious luxury accommodations in Kuala Lumpur, complemented by ultra-modern conference facilities.

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors


  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Train station pick-up *


  • Free self parking


  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms -
  • Conference space
  • Conference center
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for MYR 58 per night

Buffet breakfast is offered for an extra charge of MYR 95 per person (approximately)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 833 reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
First class stay
The Shangri-La never fails to please . From the moment you enter the hotel lobby, the smell of fresh flowers and welcoming staff , lets you know you willl have a great stay . When I arrived there was live music and a grand piano , which I was able to relax to and enjoy after my journey . The rooms are a good size and a good range of amenities are provided . The breakfast buffet is very cosmopolitan and has something for everyone. The quality of food is excellent and service prompt . Prior to leaving I had a facial at the Spa , which was a great way to start my journey home . Overall a great stay .
Helen, us2 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Very welcoming! Would love to stay at Shangrila again
A Traveler, us2 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Great place in KL
Great service in a very nice and relaxing hotel. The service was great from check-in and throughout. Offered me an upgrade (for a reasonable charge) to the Horizon Club and it was well worth it and more. They were able to let me use my very very old Shangri-la affinity card that I have not used for more than ten years, helped me change my email address -- at a snap at the front desk. Very good breakfast and buffet dinner too, my mom loved the seafood, and even there the service was what I'd call attentive. The only slight disappointment was the spa. A bit not up to par to the rest of a great facility, in terms of decor and skills.
Charles, us2 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Very Good8.0
Nice hotel
Very nice place to stay. Staff was always ready to help. Room was big and clean.
John, us5 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Very Good8.0
Simon Ho
Professional and five star services.
Simon, us4 night trip

See all reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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