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Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5 stars5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia, 800-491-6126
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
721See all 721 Hotels.com reviews
From 6,810 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

Hotel Info: 866-539-8117

from $108
  • Premier Twin Room
  • Executive Twin Room
  • Executive Room, 1 King Bed
  • Horizon Executive, Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite
  • Premier Selection Suite
  • Deluxe King
  • Horizon Executive Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 721 reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
You have to try the buffets
We were at Sipadan water village before we arrive in KL. So we loved everything even more. The buffets were unbelievably wonderful. YUM YUM
3 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
We love Shangri-la..
The rooms are bit outdated, pool too, they put us in a corner room on the higher level, that got us a great view; Excellent service, great buffet breakfast, locates in the centre of everything, we used Uber a lot cause we are not good walking in the heat, so don't care too much about how close to the Petronas towers or Chinatown, the Uber fares hardly over RM15 for each trip, overall we enjoy our 2 nights stay at Shangri-la KL very much, def. deserves the 5 star rating.
2 night trip with friends
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Best hotel in Kuala Lumpur!!
Excellent hotel all-around, staff great, room great, bar and prices are great also!!! Will definitely stay at the Shangri-La Hotel every time I would visit Kuala Lumpur in the future.
4 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Perfect!!!!
4 night business trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Good3.0 / 5
Fine hotel at convenient location
The hotel is a bit outdated, not living up to the chain's standards. The non-smoking room we reserved has smells around the doorway especially at the corner outside our door. Didn't know if we get that "bad" room due to we turned down the offer to upgrade at add'l cost. Front desk did offer to change room after us complaining. However we didn't bother as there was just one more night. Breakfast was okay.
2 night romance trip

See all reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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