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The Westin Chicago Northwest, Itasca

4 stars4 stars
400 Park BlvdItascaIL60143United States of America, 800-491-6126
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Excellent4.2 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
WiFi
WiFi system needs upgrading
758See all 758 Hotels.com reviews
From 506 reviewsTripAdvisor Traveller Rating

The Westin Chicago Northwest, Itasca

Hotel Info: 866-539-8117

from $80
  • Standard Double Room, 1 King Bed ((or 2 Doubles))
  • Double Room, 2 Double Beds, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 2 Double Beds, Accessible
  • Traditional Room, 2 Double Beds
  • Deluxe room, 1 King Bed
  • Suite, 1 King Bed
  • Junior Suite
  • Suite, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • 1 per room (up to 40 lb)

  • Pets stay free (dogs only)

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Westin Chicago Northwest
  • Westin Hotel Northwest Chicago
  • Westin Northwest Chicago
  • Itasca Westin
  • Westin Itasca
  • Westin Chicago Northwest Hotel Itasca
  • Westin Chicago Northwest Hotel
  • Westin Chicago Northwest Itasca

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Facility access costs USD 10.00 per accommodation, per night

Valet parking costs USD 5 per day

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Tennis on site
  • Spa services on site
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 33
  • Conference space
  • Meeting rooms 25
  • Conference space size (feet) - 50,000
  • Conference space size (meters) - 5
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

The Westin Chicago Northwest, Itasca’s small print

Also known as

  • Westin Chicago Northwest
  • Westin Hotel Northwest Chicago
  • Westin Northwest Chicago
  • Itasca Westin
  • Westin Itasca
  • Westin Chicago Northwest Hotel Itasca
  • Westin Chicago Northwest Hotel
  • Westin Chicago Northwest Itasca

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Facility access costs USD 10.00 per accommodation, per night

Valet parking costs USD 5 per day

Breakfast costs between USD 20 and USD 25 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Chicago Northwest, Itasca

Landmarks

  • Pirates Cove Childrens Theme Park (1.5 mi / 2.4 km)
  • Alexian Brothers Medical Center (1.6 mi / 2.6 km)
  • Rainbow Falls Waterpark (2.5 mi / 4.1 km)
  • Lynfred Winery (5 mi / 8 km)
  • Legoland Discovery Center (5 mi / 8 km)

Getting around

  • Free area shuttle
  • Chicago, IL (ORD-O'Hare Intl.) 24-min drive
  • Chicago, IL (MDW-Midway Intl.) 39-min drive
  • Itasca Station 9-min drive
  • Roselle Medinah Station 9-min drive
  • Wood Dale Station 10-min drive
  • Free self parking
  • Valet parking (surcharge)

Recent reviews

Excellent 4.2 /5 from 758 reviews

The Westin Chicago Northwest, Itasca
Outstanding5.0 / 5
Comfortable stay.
It's a really nice hotel and the bed is really comfortable. It might be a little bit far from the airport, but would not matter as much if you are driving.
1 night trip with friends
The Westin Chicago Northwest, Itasca
Poor1.0 / 5
Terrible Stay!
Checked in around 8pm and found empty beer bottles and old food left by the previous guest. Was told it would be easier to have the room cleaned instead of giving us another room so we had to wait til it was taken care of. Kids running around the halls around 2am and 8am and security did nothing. When we were checking out, the employee tried to hit us with a resort fee after our terrible stay. Really? We've been guests at this hotel and other Starwood properties before and this was the worst time we have had. Instead of renovating the rooms, please work on customer service.
1 night romance trip
The Westin Chicago Northwest, Itasca
Outstanding5.0 / 5
Very nice business trip
Excellent place to stay for a business trip. Food very expensive though, as if they are counting on per diems to cover the costs. Would not stay there with a family because of that. Very nice service.
4 night business trip
The Westin Chicago Northwest, Itasca
Outstanding5.0 / 5
The Pond & Beyond
It was a short, one night stay. We were very pleasantly greeted by Debbie who made check-in a breeze. The elevator is 'open' on one side which allows a clear view of the huge atrium. If you are afraid of heights this could be an uncomfortable experience. I loved it. Our 10th floor traditional room was a small notch above being traditional. The layout was basic but the furnishings were slightly better in style and quality than a basic hotel room. Everything was very clean! The bedding was white white & the mattresses showed no signs of bugs. The bed was comfortable & the pillows were perfect. We had a great view of the pond & a great deal beyond. Wifi is NOT free ($9.95 a day). I used my mobile hotspot instead. The rainfall shower head was soothing & the sink was conveniently inside of the bathroom (not sure why other places put the sink outside of the bathroom). There were plenty of easy access outlets & charging ports, a fridge and all of the other amenities listed on the site. We didn't have time to see or use the pool or workout room but they were available (not sure if there's an extra cost). This is a 4 stars hotel so I was not bothered by the idea of extra costs for some amenities. Plus we received a great discount from the start. We plan to come back and stay in one of the larger suites with our children in the near future.
1 night business trip
The Westin Chicago Northwest, Itasca
Excellent4.0 / 5
It was okay. Too much happening this past weekend.
2 night family trip

See all reviews

The Westin Chicago Northwest, Itasca

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