Sheraton Monterrey Ambassador in Monterrey: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Premium bedding, pillowtop beds, in-room safe, blackout drapes

Daily full breakfast (MXN 300 per person)

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, near Macroplaza

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

Pet friendly

Parking available

Free WiFi

Restaurant

Air conditioning

24/7 front desk

Price available on 6/9/2023

Av Hidalgo 310 Oriente, Monterrey, NL, 64000

Main amenities

Daily housekeeping
Restaurant
Breakfast available
Self parking
Room service
24-hour business center
Business center
11 meeting rooms
24-hour front desk
Air conditioning
Car rentals on site
Computer station

For families

Children stay free
Free cribs/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Blackout drapes/curtains

Room options

About this area

What's nearby

In Monterrey Centro
Macroplaza - 7 min walk
Fundidora Park - 26 min walk
Auditorium Pabellón M - 1 min drive
Monterrey Institute of Technology - 5 min drive
Cintermex - 6 min drive
Arena Monterrey - 6 min drive
Plaza Fiesta San Agustin - 6 min drive
Galerias Monterrey - 7 min drive
Estadio Universitario - 8 min drive
Estadio BBVA Bancomer - 10 min drive

Getting around

General Mariano Escobedo Intl. Airport (MTY) - 40 min drive
Padre Mier Station - 6 min walk
General I. Zaragoza Station - 6 min walk
Fundadores Station - 14 min walk

Restaurants

Siberiana - 1 min walk
Caffé Koala - 2 min walk
Chilo Tacos & Grill - 2 min walk
El Cafelito Monterrey - 1 min walk
Carl's Jr. - 2 min walk

About this property

Sheraton Monterrey Ambassador

Sheraton Monterrey Ambassador puts you 0.4 mi (0.6 km) from Macroplaza and 1.3 mi (2.1 km) from Fundidora Park. This upscale hotel is also 5.5 mi (8.9 km) from Estadio BBVA Bancomer. The helpful staff and central location get good marks from fellow travelers. Public transportation is just a short walk: Padre Mier Station is 6 minutes and General I. Zaragoza Station is 6 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks are required at the property

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

229 rooms
Arranged over 12 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 1 per room, up to 44 lbs per pet)*
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas

Parking

Onsite self parking (MXN 110 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7 AM–11:30 AM
Restaurant
Room service (limited hours)

Traveling with children

Children stay free (see details)

Working away

24-hour business center
11 meeting rooms
Computer station
Conference space (9688 square feet)

Services

24-hour front desk
Concierge services
On-site car rental
Luggage storage
Wedding services
Multilingual staff

Facilities

ATM/banking
Television in common areas

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles

Room amenities

Be entertained

LED television
Premium cable channels

Home comfort

Air conditioning
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer

Stay connected

Free local calls

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Pets are allowed for an extra charge of MXN 1150 per pet, per stay, plus a one-time cleaning fee of MXN 1330

Parking

Self parking costs MXN 110 per night with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

Also known as

Hotel Ambassador Monterrey

Hotel Sheraton Ambassador Monterrey

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Frequently asked questions

Does Sheraton Monterrey Ambassador offer free cancellation for a full refund?

Yes, Sheraton Monterrey Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Sheraton Monterrey Ambassador?

As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at Sheraton Monterrey Ambassador on Jun 9, 2023 start from $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Sheraton Monterrey Ambassador?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Sheraton Monterrey Ambassador?

Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of MXN 1150 per pet, per stay. Food and water bowls are available.

Is parking offered on site at Sheraton Monterrey Ambassador?

Yes. Self parking costs MXN 110 per night. Parking spots may be limited.

What are the check-in and check-out times at Sheraton Monterrey Ambassador?

You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Sheraton Monterrey Ambassador?

No, this hotel doesn't have a casino, but Casino Monterrey (6-min walk) and Casino Jubilee (7-min drive) are both nearby.

Are there restaurants at or near Sheraton Monterrey Ambassador?

Yes, there's an onsite restaurant.

What's the area around Sheraton Monterrey Ambassador like?

Sheraton Monterrey Ambassador is in Monterrey Centro, a short 6-minute walk from Padre Mier Station and 5 minutes' walk from Auditorium Pabellón M. Travelers recommend the hotel for its central location.

7.6

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness