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1 room, 2 adults

The Strand Palace Hotel, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
372 The Strand, London, England, WC2R 0JJ, United Kingdom

4-star hotel with 2 restaurants, near Covent Garden Market
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Comfort
More comfort would be nice

The Strand Palace Hotel, London

from $139
  • Superior Cosy Single - Newly Refurbished
  • Superior Cosy Double - Newly Refurbished
  • Deluxe Studio Double - Newly Refurbished
  • Deluxe King - Newly Refurbished
  • Deluxe Double - Newly Refurbished
  • Superior Single - Newly Refurbished
  • Superior Twin - Newly Refurbished
  • Superior King - Newly Refurbished
  • Deluxe Studio King - Newly Refurbished
  • Superior Double Room - Newly Refurbished

What’s around The Strand Palace Hotel, London

Landmarks

  • In London City Centre
  • Covent Garden Market - 4 min walk
  • Piccadilly Circus - 13 min walk
  • London Dungeon - 15 min walk
  • Big Ben - 16 min walk
  • Buckingham Palace - 21 min walk
  • Hyde Park - 31 min walk
  • London Bridge - 35 min walk

Getting around

  • Heathrow Airport (LHR) - 44 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London City Airport (LCY) - 20 min drive
  • London Charing Cross Station - 5 min walk
  • London Waterloo Station - 15 min walk
  • London City Thameslink Station - 16 min walk
  • Charing Cross Underground Station - 5 min walk
  • Covent Garden Underground Station - 5 min walk
  • Embankment Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 785 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1909
  • Elevator
  • ATM/banking
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Gin Palace - Onsite cocktail bar. Open daily.

Joe Allen Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Strand Palace Hotel, London’s small print

Also known as

  • Palace Strand
  • The Strand Palace Hotel Hotel
  • The Strand Palace Hotel London
  • The Strand Palace Hotel Hotel London
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between GBP 10 and GBP 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Strand Palace Hotel, London

  • Does The Strand Palace Hotel offer free cancellation for a full refund?
    Yes, The Strand Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Strand Palace Hotel currently open?
    This property is closed from 24 March 2020 to 6 July 2020 (dates subject to change).
  • Is parking offered at The Strand Palace Hotel?
    Sorry, there's no parking at The Strand Palace Hotel.
  • Are pets allowed at The Strand Palace Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Strand Palace Hotel?
    You can check in from 2:00 PM to anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Strand Palace Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Sacred London (1-min walk), Salieri (1-min walk), and Melba at The Savoy (1-min walk).
  • What is there to do near The Strand Palace Hotel?
    Recommended spots to visit include Covent Garden Market (4-min walk) and Piccadilly Circus (13-min walk), along with London Dungeon (15-min walk) and Big Ben (0.8 mi).

Recent reviews

Very Good 8.0 From 4,322 reviews

Exceptional 10.0
I always stay at The Strand Palace
I love this hotel: great location, friendly staff, nice breakfast and the Gin Palace inside is fun. Reliable, clean, and never a disappointment.
Monica, us1 night trip with friends
Exceptional 10.0
Perfect getaway hotel and location in London
Hotel was clean, stylish, perfect location, and staff were professional and friendly. I wish every London trip was this perfect. We even used Hotels.com rewards for this booking! The newly refurbished superior King rooms are perfect for a little trip away.
Daniel, us1 night trip
Fair 4.0
Honestly stay somewhere else if it's affordable
The service failed at nearly every single interchange. I needed to consult the concierge about half a dozen times, the f&g manager once, and the house manager twice to deal with anything from rude housekeepers to inattentive restaurant servers to miniscule rooms and even general safety during the storm (Dennis). Icing on the cake was the dirty lobby restrooms with graffiti on the stall doors, see image.
Alex, us8 night business trip
Very Good 8.0
London Central
Ideal location Clean and well maintained Small room Friendly staff
Colin, us3 night trip with friends
Exceptional 10.0
Excellent
Strategically positioned near the theater scene in London. Very convenient, I stayed in the renewed rooms, very confortabile and detailed. I always stay here when I go to the theater in London.
Simona, us2 night family trip
Very Good 8.0
A little noisy
Michael, us5 night business trip
Exceptional 10.0
Great hotel
The staff were very friendly and helpful. The restaurant’s food was delicious and reasonably priced. The room was very comfortable. The location was close to good shopping, many restaurants and public transportation. I thoroughly enjoyed my stay and would go back!
Samantha, us7 night family trip
Exceptional 10.0
Great hotel
The hotel was very centralized so everything was in walking distance. The place was clean and the restaurant was pretty good too. The staff were accommodating to my needs and answered all of my questions. Check in and check out were also very easy which was nice after a long flight and train in from Heathrow. Don’t make the same mistake as me and go up the stairs of covent garden station with your luggage. I survived the climb, but it wasn’t fun in the least.
Andrew, us4 night trip
Exceptional 10.0
Perfect stay
Amazing hotel! Great location, very comfortable bedding, breakfast was very tasty. Friendly British service at the desk and very helpful doorman with good suggestions.
Dennis, us2 night family trip
Good 6.0
So-so
Room fine, bathroom exceptionally small for a hotel of this class even by European standards. Good location. but over-priced.
us6 night trip

The Strand Palace Hotel, London

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