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The Cumberland, London

4.5-star4.5 stars
Great Cumberland PlaceLondonEnglandW1H 7DLUnited Kingdom

Luxury hotel with restaurant, near Marble Arch
  • Free WiFi
Good7.4
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
700See all 700 Hotels.com reviews
From 6,462 reviewsTripAdvisor Traveller Rating

The Cumberland, London

from $163
  • Standard Single Room
  • Superior Double Room, 1 Double Bed
  • Superior Double Room, 1 King Bed
  • New Deluxe King Room
  • Superior Single Room, 1 Twin Bed
  • Superior Twin Room, 2 Twin Beds
  • Superior Triple Room, 2 Double Beds
  • Deluxe Twin Room, 2 Twin Beds
  • Deluxe Triple Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 1,019 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request from 6 AM to 2 AM. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 20 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to 2 AM *

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1929
  • Elevator/lift
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Cumberland, London’s small print

Also known as

  • Cumberland Guoman
  • Cumberland Hotel London
  • Cumberland Hotel
  • Cumberland London
  • The Cumberland Hotel London
  • The Cumberland London, England
  • Cumberland Guoman Hotel
  • Cumberland Guoman Hotel London
  • Cumberland Guoman London
  • Cumberland Hotel Guoman
  • Guoman Cumberland
  • Guoman Cumberland Hotel
  • Guoman Hotel Cumberland
  • Hotel Guoman Cumberland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 250

Late check-out can be arranged for an extra charge of GBP 100

Self parking costs GBP 50 per day

Parking is available nearby and costs GBP 45 per 24 hours

Rollaway beds are available for GBP 50 per day

Full breakfast is offered for an extra charge of GBP 18.95 for adults and GBP 12.50 for children (approximately)

Pets are allowed for an extra charge of GBP Inquire per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Cumberland, London

Landmarks

  • In City of Westminster
  • Buckingham Palace - 26 min walk
  • University College London - 31 min walk
  • University of London - 32 min walk
  • Natural History Museum - 35 min walk
  • Big Ben - 39 min walk
  • Marble Arch - 0 min walk
  • Selfridges - 6 min walk

Getting around

  • London (LHR-Heathrow) - 37 min drive
  • London (LCY-London City) - 43 min drive
  • London (LTN-Luton) - 52 min drive
  • London (STN-Stansted) - 75 min drive
  • London (LGW-Gatwick) - 81 min drive
  • Southend-on-Sea (SEN-Southend Municipal) - 84 min drive
  • London Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London Victoria Rail Station - 8 min drive
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Edgware Road Underground Station - 14 min walk
  • Self parking (surcharge)
  • Airport shuttle

Recent reviews

Good 7.4 From 700 reviews

The Cumberland, London
Very Good8.0
Birthday Weekend!
The hotel itself is big however the rooms could do with a fresh modern look. We had one of the larger rooms and that was probably the best thing about it! Watch out for house keeping they are extremely noisy and will wake you up! The location is pretty good fairly central.
Mina, us2 night trip
The Cumberland, London
Fair4.0
Excellent location only
The hotel is generally good but the rooms are not as it is in the pictures which are on the site, the rooms are very small and old in terms of furniture and services as well as the bathroom is very old and does not have some services and the location is very very excellent and the elevators are excellent The doors of the rooms are very old and the clean rooms are inefficient The hotel needs renovation in Rooms and furniture as well as management
Muhammad, us6 night trip
The Cumberland, London
Fair4.0
Dissapointed
40min wait for check-in, Freezing room, it took one+ hour to get someone to fix it and multiple calls as they wouldn’t answer Internet wasn’t working, again one+ hour and multiple calls I stayed here this past summer and it was great but I’ll look for another hotel with great location. (Staff in reception is however very lovely)
Carol-Anne, us2 night business trip
The Cumberland, London
Poor2.0
Major disappointment
I was shocked to find out the hotel was going through renovations, which meant a noisy and messy stay. The hotel offered no notice and the room charge was higher than usual, rather than the opposite. Staff was unresponsive to the issue.
Tamir, us3 night business trip
The Cumberland, London
Very Good8.0
Good
The hotel's housekeeping service was pathetic as I got everything after 20-30 minutes of requesting a towel and other stuff.
muhammad, us4 night romance trip

See all reviews

The Cumberland, London

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