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All properties in Southampton, England, United Kingdom
1 room, 2 adults

Leonardo Royal Southampton Grand Harbour

4-star4 stars
West Quay Road, Southampton, England, SO15 1AG, United Kingdom

4-star hotel with spa, near WestQuay Shopping Centre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • My sister and I stayed here for 2 nights prior to a cruise. We chose this hotel over…Apr 21, 2020
  • No surprises, everything was as promised and expectedJan 22, 2020

Leonardo Royal Southampton Grand Harbour

from $62
  • Standard Double Room
  • Standard Twin Room, 2 Twin Beds
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Junior Suite
  • Standard Double and Single Bed
  • Standard Double Room, Sea View
  • Superior Double Room, Sea View
  • Standard Triple Room

What’s around Leonardo Royal Southampton Grand Harbour

Landmarks

  • In Southampton City Centre
  • Southampton Cruise Terminal - 24 min walk
  • WestQuay Shopping Centre - 7 min walk
  • Southampton Solent University - 15 min walk
  • Mayflower Theatre - 17 min walk
  • Ocean Village Marina - 22 min walk
  • St. Mary's Stadium - 25 min walk
  • Old City Walls - 2 min walk

Getting around

  • Southampton (SOU) - 22 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 33 min drive
  • Southampton Central Station - 15 min walk
  • Southampton Woolston Station - 30 min walk
  • Southampton Sholing Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 11484
  • Conference space size (meters) - 1067
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

MPW Steakhouse & Grill - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available.

The Hamtun Atrium - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

Leonardo Royal Southampton Grand Harbour’s small print

Also known as

  • Leonardo Royal Hotel Grand Harbour
  • De Vere Hotel Southampton
  • Leonardo Royal Hotel Grand Harbour
  • Leonardo Royal Southampton Grand Harbour
  • Leonardo Royal Grand Harbour
  • Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
  • Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
  • Hotel Leonardo Royal Hotel Southampton Grand Harbour
  • Leonardo Royal Hotel Southampton Grand Harbour Southampton
  • Grand Harbour Hotel
  • Leonardo Royal Southampton Grand Harbour
  • Leonardo Royal Grand Harbour
  • Leonardo Royal Southampton Grand Harbour Hotel
  • Leonardo Royal Southampton Grand Harbour Southampton
  • Leonardo Royal Southampton Grand Harbour Hotel Southampton
  • Grand Harbour Hotel Southampton
  • Grand Harbour Southampton
  • Harbour Grand Hotel
  • Hotel Grand Harbour
  • Hotel Harbour Grand
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash. Cash is not accepted. 

Optional extras

Late check-out can be arranged for an extra charge of GBP 17 (subject to availability)

Self parking costs GBP 14 per night

To-go breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Leonardo Royal Southampton Grand Harbour

  • Does Leonardo Royal Southampton Grand Harbour offer free cancellation for a full refund?
    Yes, Leonardo Royal Southampton Grand Harbour does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Leonardo Royal Southampton Grand Harbour?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Leonardo Royal Southampton Grand Harbour?
    Yes. Self parking costs GBP 14 per night. Parking spots may be limited.
  • Is there a pool at Leonardo Royal Southampton Grand Harbour?
    Yes, there's an indoor pool.
  • Are pets allowed at Leonardo Royal Southampton Grand Harbour?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Leonardo Royal Southampton Grand Harbour?
    You can check in from 3 PM - 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 17 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Leonardo Royal Southampton Grand Harbour?
    Yes, MPW Steakhouse & Grill offers British cuisine and garden views. Nearby restaurants include George's Restaurant (4-min walk), Supreme Asian Cuisine (4-min walk), and Coriander Lounge (4-min walk).
  • Is there an onsite casino at Leonardo Royal Southampton Grand Harbour?
    No, this hotel doesn't have a casino, but Grosvenor Casino (8-min walk) is nearby.

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Recent reviews

Good 7.8 From 791 reviews

Exceptional 10.0
All the staf is very nice and accommodating. From front desk to restaurant staff.
us1 night business trip
Good 6.0
Place is a dump, needs total renovation
Gerald, us1 night trip with friends
Very Good 8.0
A good location. Near cruise ships. Walking distance of many sightseeing places. Appreciate that one of the elevators is a glass elevator.
us2 night family trip
Good 6.0
Slightly tired but clean and well maintained property. In general the staffing let it down badly, check in excruciatingly slow despite only a few guests, electronic room key did not work, restaurant staff(Marco White), young, foreign, untrained, unsupervised and generally unwilling-in one case downright hostile. The only bright spot was “Dave”, a new barman, who tried hard despite again lack of training and a poorly stocked bar. The location for cruise ship passengers is excellent , and it is a conveniently short taxi ride from the railway station, that alone justified its use for us. With better management this could be a good hotel, at present it is clear that costs, particularly staff have been reduced to cater for a “one night, no repeat”clientele.
Geriatric., us1 night romance trip
Exceptional 10.0
No complaints
Great stay overall.
Sara, us1 night trip
Good 6.0
Sadly unacceptable- disappointment
Hotel looked nice. One person doing check-in, took 45 minutes. Gal on desk said other staff had to go to eat. It was 4:00pm. No advance warning rooms only use 220V. I couldn’t charge my electronics......one receptionist looked hard for a transformer and eventually found an ‘old’ one. It worked for my iPad but not my curling iron, etc., so I looked pretty Travel-weary Bathroom lidded garbage can appears to have blood on the lid, large area. Closer look it might be covered in rust. Bathroom door hate locking info posted and screws appear to be rusted. Dining room for dinner was good. Great service. Breakfast was excellent. When I arrived and requested change (pounds to pounds) but clerk couldn’t accommodate. Calling to reception desk, phone isn’t answered. Note: Meeting other hotel guests on Celebrity cruise there was much unhappiness at your hotel to include rooms without power/lights. It is sad a quality hotel is in decline. Other guest mentioned having a full drink tray tipped onto her. New staff may need additional training.
Melinda, us2 night trip
Exceptional 10.0
Very fast efficient check in and our room was very nice.
us1 night family trip
Exceptional 10.0
The staff is very friendly and professional. The location is perfect for people going on a cruise.
us1 night family trip
Exceptional 10.0
Great hotel in walking distance of Southampton Pier. We were going on a cruise with Royal Caribbean We stayed here cause of its close proximity to Pier and Old town.
Kimberly, us1 night family trip
Exceptional 10.0
Location is very good. Very friendly staff. Rooms comfortable.
us2 night romance trip

Leonardo Royal Southampton Grand Harbour