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Hotel Carlton, Bilbao

5-star5 stars
Plaza Federico Moyua 2BilbaoVizcaya48009SpainGreat location! See map

Luxury hotel with restaurant, near Plaza Moyua
  • Free WiFi
Great location
Rather comfortable
Awesome vibe
Pool should be renewed
390See all 390 reviews
From 1,029 reviewsTripAdvisor Traveller Rating

Hotel Carlton, Bilbao

from $131
  • Standard Room
  • Superior Double Room
  • Double Room Single Use
  • Superior Double Room Single Use, 1 Double or 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1926
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Carlton, Bilbao’s small print

Also known as

  • Carlton Bilbao
  • Hotel Carlton Bilbao


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 27.00 per night

Valet parking costs EUR 27.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 22.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Carlton, Bilbao


  • In Abando
  • Guggenheim Museum Bilbao - 13 min walk
  • Plaza Moyua - 2 min walk
  • Bilbao Fine Arts Museum - 6 min walk
  • Santiago Cathedral - 16 min walk
  • Zubizuri Bridge - 18 min walk
  • Chavarri Palace - 2 min walk
  • Palacio de la Diputación Foral de Vizcaya - 3 min walk

Getting around

  • Bilbao (BIO) - 11 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao-Abando Station - 11 min walk
  • Bilbao Zabalburu Station - 11 min walk
  • Bilbao Ametzola Station - 16 min walk
  • Moyua Station - 1 min walk
  • Indautxu Station - 6 min walk
  • Abando Station - 7 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.8 From 390 reviews

Hotel Carlton, Bilbao
Very pleasant stay
The Carlton is a very pleasant old-style European hotel. I don't think it's really "5-star" as rated, but a very solid 4-star hotel. The location is unbeatable, right on Plaza Moyua. The airport bus drops off one long block away and picks up across the street from the hotel. There is a subway station across the street as well, which is useful for going to San Sebastian (requires a change of train). The rooms are spacious by European standards. Hardwood floors and a large bathroom. I did not partake of any of their F&B. I needed a pair of trousers laundered and their service was efficient and only slightly crazy priced (12 EUR). The location is a very short walk to the Belle Arts museum and the Guggenheim. The grocery store on the 6th floor of El Corte Ingles is about four blocks away to the east, and there is an Aldi about the same distance to the rest. Not a lot of restaurant options right near the hotel, but many within a 15 minute stroll.
Nicholas, us2 night trip
Hotel Carlton, Bilbao
Poor2.0 didn’t inform me that construction is going on in the hotel. It was a horrible room with lot of noise throughout the day due to construction work behind the room window. I must get compensation from for this stay as they never informed me about it
Syed, us2 night trip
Hotel Carlton, Bilbao
clean, alot of space, good location! so worth it!
Great hotel! It's in a good location (Federico Moyúa Plaza). Close to airport bus, a block away from a metro stop, 10 mins walking distance from the Guggenheim, and around the corner from a few good pintxos bars on Diputazio Kalea. I was blown away by the size of the room. I got a standard room for 2 people and had the usual 2 twins pushed together set up, but it was really comfy. The high ceilings were refreshing compared to my small hotel room in Barcelona. The staff was also very friendly and helpful when we had 1 issue in the bathroom. Very responsive! Check your closets too! Pleasantly surprised with the hotel slippers :) The hotel is quite beautiful and worth the money. Highly recommend!
A Traveler, us2 night trip with friends
Hotel Carlton, Bilbao
Amazing hotel in every aspect!
Great hotel in a great location! Very comfortable room nas amazing breakfast.
A Traveler, us2 night family trip
Hotel Carlton, Bilbao
Very Good8.0
Nice location, I had a nice staying
Giuliano, us1 night business trip

See all reviews

Hotel Carlton, Bilbao

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