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1 room, 2 adults

Hotel Carlton, Bilbao

5-star5 stars
Plaza Federico Moyua 2, Bilbao, Vizcaya, 48009, Spain

Luxury hotel with casino, near Plaza Moyua
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
Very comfortable
Great room
443See all 443 reviews
From 1,150 reviews

TripAdvisor Traveller Rating

Hotel Carlton, Bilbao

from $125
  • Standard Room
  • Superior Double Room
  • Double Room Single Use
  • Superior Double Room Single Use, 1 Double or 2 Twin Beds
  • Junior Suite
  • Presidential Suite

What’s around Hotel Carlton, Bilbao


  • In Abando
  • Plaza Moyua - 2 min walk
  • Bilbao Fine Arts Museum - 6 min walk
  • Zubizuri Bridge - 9 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • Santiago Cathedral - 16 min walk
  • San Mames Stadium - 15 min walk
  • Ensanche - 1 min walk

Getting around

  • Bilbao (BIO) - 12 min drive
  • Vitoria (VIT) - 38 min drive
  • Bilbao-Abando Station - 9 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Bilbao Ametzola Station - 15 min walk
  • Moyua Station - 1 min walk
  • Indautxu Station - 6 min walk
  • Abando Station - 7 min walk
  • Free valet parking
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Dial-up Internet access in rooms *

WiFi rated super fast

  • Great for browsing, email, gaming, and video chat



  • Free valet parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Casino
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 12
  • Hair salon
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1926
  • Elevator/lift
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Flat-screen TV
Stay connected
  • Dial-up Internet access (surcharge)
  • Phone

Special features


Carlton - This restaurant serves lunch and dinner.

Hotel Carlton, Bilbao’s small print


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Carlton Bilbao
  • Hotel Carlton Bilbao

Optional extras

Self parking costs EUR 28.3 per day

Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 443 reviews

Exceptional 10.0
Elegant stay in a busy city
Incredible, lavish breakfast buffet! Helpful staff and amazingly clean rooms and public spaces. Beautifully restored building with spacious guest rooms, although noisy at night from loud inebriated people, even four floors up. If your window is open even a crack, you get lots of late night (1:00 to 4:00 AM) noise. Parking garage under hotel is very convenient. Bar needs to improve its ambience and food.
Ellen, usRomance trip
Exceptional 10.0
Classic and stylish hotel with large attractive rooms. Even the street side rooms were quiet. Get a drink at the bar and sit in the main reception room under the dome. Good service with very nice staff. Central location with an easy walk to the Guggenheim and the Metro right next door. Walking distance to many restaurants as well. (We had no car) Breakfast buffet an indulgence but quit nice, especially since Holy Week found most of the local businesses frequently shut.
Debra, usFamily trip
Exceptional 10.0
Beautiful hotel in all respects. Highly recommend it
Bob, us3 night family trip
Very Good 8.0
good location but staff seemed a bit uptight. bonus was they were able to check my mother into the room earlier since she arrived before me.
usFamily trip
Exceptional 10.0
Very pleasant stay
The Carlton is a very pleasant old-style European hotel. I don't think it's really "5-star" as rated, but a very solid 4-star hotel. The location is unbeatable, right on Plaza Moyua. The airport bus drops off one long block away and picks up across the street from the hotel. There is a subway station across the street as well, which is useful for going to San Sebastian (requires a change of train). The rooms are spacious by European standards. Hardwood floors and a large bathroom. I did not partake of any of their F&B. I needed a pair of trousers laundered and their service was efficient and only slightly crazy priced (12 EUR). The location is a very short walk to the Belle Arts museum and the Guggenheim. The grocery store on the 6th floor of El Corte Ingles is about four blocks away to the east, and there is an Aldi about the same distance to the rest. Not a lot of restaurant options right near the hotel, but many within a 15 minute stroll.
Nicholas, us2 night trip

Hotel Carlton, Bilbao

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